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pht 100
chapter 7 part 2
| Question | Answer |
|---|---|
| large pharm]s have | scannable rx's |
| customers will be charged for | bounced check fees |
| flex spending cards are | medical credit cards for rx co-pays |
| a credit card is a digital/on-line loan like payment paid either | monthly or partially with added financial charges |
| a debit card is payments maid | directly from bank account |
| techs are responsible for reconciling | receipts at the day's end |
| a techs good public relation skills are to be most accessible of the pharm] because they're | the last to be in contact with the customer |
| an adequate drug stock is necessary for | avoiding customer inconvenience |
| inventory is the entire product stock | on hand for sale on a given day |
| important issues regarding inventory management involve how much | inventory to keep track, what inventory levels to adjust, & where to store it |
| techs have to restock, label shelves properly, locate stock, | set inventory border levels, rotate stock, & checking expiration dates for inventory maintenance |
| independent purchases are carried out by | pharmacists who deal directly with wholesalers |
| the 3 primary prchasing methods are | wholesale, just-in time, & prime vendor purchasig |
| wholesale purchasing is when pharm] share a | single source for all products |
| wholesale purchasing is an advantage by | reducing turnaround time, being lower in inventory, & convenience |
| disadvantages in wholesale purchasing are | higher purchasing costs, occasional supply shortages, & some drugs may be unavailable |
| just in time purchases are frequent purchases in quantities that are | just barely meeting supply needs til the next order |
| JIT is | just in time |
| JIT advantages are | reductions in inventory & the dollars commited to it |
| JIT disadvantages are | that the supplies must be ready readily available & meds must be accurately predicted |
| prime vendor purchasing gives an exclusive aggreement made by pharm]s for | a specified %age or dollar volume of a purchase, offers lower acquisition costs, & more common in hospital pharm]s |
| in wholesale purchasing, drugs & supplies are ordered from | a local vendor who delivers them daily |
| techs will grow good sense of how | fast drugs stocks are depleted |
| inventory records based on usage & seasonal patterns | can help with purchasing |
| some pharm]s have software to automate | drug ordering |
| techs also have to order | rx ontainers, rx lables, info sheet paper, & measuring devices |
| the process of receiving stock starts with | physical delivery |
| products delivered are checked comparing | with oder or requisition |
| invoices can be signed by | techs as well as pharmacists |
| controlled drugs have | separate invoices |
| posting is | reconcilling ivoices & updating inventory |
| techs handle drug returns due to | overstock, expiration, recalls, reformulated drugs, new packaging, & discontinues |
| rx refunds from consumers can't be | returned to stock |
| to pharm] policy, returned drugs shouldn't be | disposed of |
Created by:
wildap
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