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chapter 10b

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Question
Answer
show Witness  
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Which is not the right way to communicate with someone with a hearing problem   show
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show Feedback  
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show Demonstrating Respect  
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Rapport involves   show
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Nonverbal communication is also known as   show
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show Encouraging patients to ask questions  
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What is negative communication   show
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The three types of listening are   show
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show White Coat Syndrome  
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With an angry patient, you should always   show
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What should you used to help communicate with visually impaired patients   show
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For mentally disabled patients, you should   show
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Elderly patients   show
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Open ended questions   show
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For very young patients, you should   show
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show Often fell depressed, angry, and guilty  
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show Make eye contact  
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show Repression  
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The goal of a medical assistant to treat patients and their families fairly is achieved by   show
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One of the greatest barriers to communication is   show
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The C's of communication are   show
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show Avoid empty promises  
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