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chapter 10b

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show Witness  
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Which is not the right way to communicate with someone with a hearing problem   show
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What is the term for verbal and nonverbal evidence that a message was received and understood   show
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show Demonstrating Respect  
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Rapport involves   show
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Nonverbal communication is also known as   show
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Positive communication includes   show
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show Mumbling, speaking sharply,talking to fast, showing boredom  
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show Evaluative,Active and Passive  
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show White Coat Syndrome  
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show Remain Calm  
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show Large Print  
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For mentally disabled patients, you should   show
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show Should be addressed as Mr or Mrs unless they tell you otherwise  
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show Should be asked of all patients  
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For very young patients, you should   show
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show Often fell depressed, angry, and guilty  
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When greeting patients, a medical assistant should   show
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show Repression  
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show Therapeutic communication  
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show Stress  
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show Completeness,Clarity,Conciseness,Courtesy, Cohesiveness  
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When dealing with a seriously ill patient you should   show
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Created by: kimmykoolbeans