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BUS 350 - Test 1

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Human Resource Management   show
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show Analysis and design of work; HR planning; Recruiting; Selection; Training and development; Compensation; Performance management; Employee relations  
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Human Capital   show
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How can organizational performance be measured?   show
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show They are valuable, rare, cannot be imitated, and there are no good substitutes for them  
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show THe process of getting detailed information about jobs  
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Job Design   show
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show The process through which the organization seeks applicants for potential employment  
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Selection   show
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Training   show
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show The acquisition of knoledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in customer demands; helping ees become prepared for future jobs  
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show Identifying the numbers and types of employees the organization will require to meet its objectives  
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show Human relations skills, decision-making skills, leadership skills, and technical skills  
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Ethics   show
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show Must result in the greatest good for the greates number, must respect basic human rights, and managers must treat ees and customers equitably and fairly  
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What are some of the most significant changes in the labor force that have occurred over the years?   show
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show Organizations that have the best possible fit between their social system (people and how they interact) and technical system (equipment and processes)  
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show Employees whose main contribution to the organization is specialized knowledsge, such as knowledge of customers, a process, or a profession  
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Employee Empowerment   show
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Teamwork   show
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Total Quality Management (TQM)   show
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Reengineering   show
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Outsourcing   show
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show Moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available  
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Expatriates   show
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Psychological Contract   show
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show Methods of staffing other than the traditional hiring of full-time employees (i.e. use of independent contractors, on-call workers, temporary workers, and contract company workers)  
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Equal Employement Opportunity   show
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EEOC   show
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show Abolished slavery  
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show Provides equal protection for all citizens and requires due process in state action  
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show Grant all citizens the right to make, perform, modify, and terminate contracts and enjoy al benefits, terms, and conditions of contractual relationship  
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Equal Pay Act of 1963   show
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Age Discrimination Empoyment Act of 1967   show
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Title VII of CRA of 1964   show
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show Requires affirmative action in the employment of individuals with disabilities  
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show Treats discrimination based on pregnancy-related conditions as illegal sex discrimination  
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Americans with Disabilities Act of 1990   show
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Executive Order 11246   show
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show Requires rehiring of employees who are absent for military service, with training and accomodations as needed  
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Affirmative Action   show
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EEO-1 Report   show
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show The agency responsible for enforcing the executive orders that cover companies doing business with the federal government  
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Disparate Treatment   show
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show A necessary (not merely preferred) qualification for performing a job  
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show A condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opporutnities  
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Four-Fifths Rule   show
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Reasonable Accommodation   show
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show Unwelcome sexual advances as defined by the EEOC  
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show U.S. law authorizing the federal government to establish and enforce occupational safety and health standards for all places of employment engaging in interstate commerce  
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Occupational Safety and Health Administration (OSHA)   show
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Right-to-Know Laws   show
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Work Flow Design   show
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show A set of related duties  
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show The set of duties (job) performed by a particular person  
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Job Description   show
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show A list of the knowledge, skills, abilities, and other characteristics that an individual must have to perform a particular job  
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show The process of defining how work will be performed and what tasks will be required in a given job  
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show Broadening the types of tasks performed in a job  
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show Elarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks  
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show Enlarging jobs by moving employees among several different jobs  
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Job Enrichment   show
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show A sheduling policy in which full-time employees may choose starting and ending times within guidelines specified by the organization  
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Job Sharing   show
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show The study of the interface between individuals' physiology and the caracteristics o the physical work environment  
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