CPA
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| Return on investment (ROI) is criticized as a performance measure since it is not a well balanced measure. What characteristic of effective performance measures does the ROI lack? | ROI does not balance long and short-term issues.
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| Which of the following is not an element of the manufacturing process typically presented on a cause and effect (Fishbone) diagram? | Manufacturing Overhead.
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| The following statement about Return on Investment (ROI) is correct | ROI is an outstanding performance measure since it motivates managers to delay or avoid investing in new plant, property, & equipment (PP&E).
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| Quality programs normally include a number of techniques to find and analyze problems. The technique commonly used to rank and analyze the individual and cumulative causes of defects is called a: | Pareto Diagram.
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| Which of the following design choices for management incentive compensation would most likely emphasize future performance? | Restricted stock option programs.
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| Quality programs normally include a number of techniques to find and analyze problems. The technique commonly used to analyze the source of potential problems and their locations within a process is called a: | Fishbone Diagram.
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| Quality programs normally include a number of techniques to find and analyze problems. The technique commonly used to determine zero defects and goalpost conformance is called a: | Control Chart.
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| Arnold Construction uses the completed contract method for accounting, has significant intl business and is planning for early conversion to Intl Financial Reporting Standards (IFRS). As a result of this conversion, Arnold would expect to see: | Increased revenue.
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| Fabro, Inc. produced 1,500 Product RX-6 units with 450 lbs Material A at $1.50 per lb., 300 lbs Material Z at $2.75 per lb. and 300 labor hrs at $15.00 per hr. What is the best productivity measure for the first-line supervisor in Fabro, Inc.'s plant? | 5.00 units per labor hour.
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| Executive perks are often criticized since the compensation provided to the manager | Can be excessive.
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| Which of the following is true regarding Pareto diagrams? | They display the individual and cumulative frequency of quality issues, defects, or problems.
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| Big Box Retailers is a cost leader that offers the lowest possible prices on consumer goods. The marketing practice that best describes Big Box Retailer's approach would be: | Transaction marketing.
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| The goals and objectives upon which an annual profit plan is most effectively based are | A combination of financial, quantitative, and qualitative measures.
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| Which of the following Performance Management Measures integrates both financial and non-financial measures of performance? | Balanced Scorecard.
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| Which of the following will most likely encourage the use of non-financial measures by a manager? | Tying incentives to the manager's individual effort.
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| GS Vitamins is trying to locate active adults/seniors interested in health products and has obtained a list of retired adults/individuals using health products. Future promos will meet needs based on past orders. This marketing is characterized as: | Database marketing.
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| Which of the following is true regarding Productivity Ratios? | Total productivity ratios (TPRs) consider all inputs simultaneously as well as the prices of the inputs.
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| Which of the following is a true statement regarding non-financial measures of a process? | They are best viewed as attention directors.
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| Which of the following is not a characteristic of effective performance measures? | The measure emphasizes long-term over short-term issues.
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| Effective performance measures should | balance long and short-term issues.
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