chapter 1 testing
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Which of the following is vitally important in the medical profession? | Confidentiality
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| Which of the following makes any job easier to complete? | Teamwork
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| Medical assistants may perform which of the following tasks? | Electrocardiogram
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| Which of the following is the best way to earn a favorable evaluation on your externship | Demonstrating integrity and practicing high ethical standards
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| The abbreviation “CMA” listed after a medical assistant’s name indicates which of the following? | Credential
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| Which of the following terms means the ability to communicate with patients, coworkers, managers, and physicians in a manner that is not offensive? | Diplomacy
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| A professional always projects a(n) | Positive, caring manner
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| Which of the following qualities are essential to providing superior customer service to patients? | Integrity and Honesty
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| One example of professional behavior is | Treating all patients with dignity and kindness
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| Which of the following is the most appropriate information to include on a resume? | Certifications awarded relating to the position
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| An excellent descriptive term for today’s medical assistant is | Versatile
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| The AAMA’s Role Delineation Chart may be used to | Describe the field of medical assisting to other health-care professionals
b.
Aid in the development of continuing education programs
c.
Prepare appropriate types of materials for home study
d.
Identify entry-level areas of competence for medical as
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| The major areas of the RMA and CMA examinations cover how many distinct areas of knowledge? | 3
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| The process by which programs are officially authorized is known as | Accreditation
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| A collection of your résumé, reference letters, and other documents is known as a | Portfolio
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| Which of the following professional organizations would be most valuable for you to join if you are interested in working as a medical language specialist? | American Association for Medical Transcription
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| The AAMA’s Medical Assistant Role Delineation Chart provides which of the following | The basis for medical assisting education and evaluation
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| If you are the victim of sexual harassment in the work place, you have the responsibility to | Let the harasser know that the conduct is offensive
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| A female medical assistant’s makeup should be | Conservative
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| Which of the following is a major concern when sending medical reports via e-mail? | Confidentiality
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| Continuing education units (CEUs) may be required to maintain the medical assistant’s | Certification
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| After a medical assistant has been certified, recertification is required every | 5 years
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| A medical assisting student must never attempt to | Ask the physician to provide prescriptions
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| Which of the following actions represents an invasion of privacy? | Publicizing information about a patient
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| he AAMA’s national headquarters are located in | Chicago
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| Which of the following groups of physicians prefer that staff not wear uniforms | Psychiatrists
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| A mechanism by which the medical assisting credential remains current is | Recertification
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| Why should a medical assistant avoid heavy perfumes and colognes | Many patients and coworkers could be allergic to them
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| Which of the following organizations was the first formed for medical assistants? | AAMA
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| The best reason uniforms or scrubs should be laundered daily is because | Medical assistants are exposed to ill patients throughout the work day
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| Which of the following is essential before medical assistants graduate from training programs? | Completing an externship
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| Medical assisting organizations began developing at the local and state level at approximately | The AAMA was created in 1956
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| Major areas of administrative knowledge of the RMA or CMA examinations include | Insurance processing and HIPAA regulations are administrative competencies.
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| An allied health profession whose practitioners are multiskilled and work primarily in ambulatory settings is | Medical Assisting
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| When talking to a patient by phone, a medical assistant should avoid | Listing possible diagnoses
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| Which of the following is a training program that is part of a course of study of an educational institution and is taken in an actual business setting? | Externship
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| Being able to embrace a variety of subjects or skills is known as | Versatility
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| When sending confidential information by fax, a medical assistant should | Call the recipient before faxing the document
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| Medical assistants work under the direct supervision of a(n) | Physician
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| The Registered Medical Assistant (RMA) credential is given by which of the following organizations? | American Medical Technologists (AMT
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