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Medical assisting re
chapter 1 testing
| Question | Answer |
|---|---|
| Which of the following is vitally important in the medical profession? | Confidentiality |
| Which of the following makes any job easier to complete? | Teamwork |
| Medical assistants may perform which of the following tasks? | Electrocardiogram |
| Which of the following is the best way to earn a favorable evaluation on your externship | Demonstrating integrity and practicing high ethical standards |
| The abbreviation “CMA” listed after a medical assistant’s name indicates which of the following? | Credential |
| Which of the following terms means the ability to communicate with patients, coworkers, managers, and physicians in a manner that is not offensive? | Diplomacy |
| A professional always projects a(n) | Positive, caring manner |
| Which of the following qualities are essential to providing superior customer service to patients? | Integrity and Honesty |
| One example of professional behavior is | Treating all patients with dignity and kindness |
| Which of the following is the most appropriate information to include on a resume? | Certifications awarded relating to the position |
| An excellent descriptive term for today’s medical assistant is | Versatile |
| The AAMA’s Role Delineation Chart may be used to | Describe the field of medical assisting to other health-care professionals b. Aid in the development of continuing education programs c. Prepare appropriate types of materials for home study d. Identify entry-level areas of competence for medical as |
| The major areas of the RMA and CMA examinations cover how many distinct areas of knowledge? | 3 |
| The process by which programs are officially authorized is known as | Accreditation |
| A collection of your résumé, reference letters, and other documents is known as a | Portfolio |
| Which of the following professional organizations would be most valuable for you to join if you are interested in working as a medical language specialist? | American Association for Medical Transcription |
| The AAMA’s Medical Assistant Role Delineation Chart provides which of the following | The basis for medical assisting education and evaluation |
| If you are the victim of sexual harassment in the work place, you have the responsibility to | Let the harasser know that the conduct is offensive |
| A female medical assistant’s makeup should be | Conservative |
| Which of the following is a major concern when sending medical reports via e-mail? | Confidentiality |
| Continuing education units (CEUs) may be required to maintain the medical assistant’s | Certification |
| After a medical assistant has been certified, recertification is required every | 5 years |
| A medical assisting student must never attempt to | Ask the physician to provide prescriptions |
| Which of the following actions represents an invasion of privacy? | Publicizing information about a patient |
| he AAMA’s national headquarters are located in | Chicago |
| Which of the following groups of physicians prefer that staff not wear uniforms | Psychiatrists |
| A mechanism by which the medical assisting credential remains current is | Recertification |
| Why should a medical assistant avoid heavy perfumes and colognes | Many patients and coworkers could be allergic to them |
| Which of the following organizations was the first formed for medical assistants? | AAMA |
| The best reason uniforms or scrubs should be laundered daily is because | Medical assistants are exposed to ill patients throughout the work day |
| Which of the following is essential before medical assistants graduate from training programs? | Completing an externship |
| Medical assisting organizations began developing at the local and state level at approximately | The AAMA was created in 1956 |
| Major areas of administrative knowledge of the RMA or CMA examinations include | Insurance processing and HIPAA regulations are administrative competencies. |
| An allied health profession whose practitioners are multiskilled and work primarily in ambulatory settings is | Medical Assisting |
| When talking to a patient by phone, a medical assistant should avoid | Listing possible diagnoses |
| Which of the following is a training program that is part of a course of study of an educational institution and is taken in an actual business setting? | Externship |
| Being able to embrace a variety of subjects or skills is known as | Versatility |
| When sending confidential information by fax, a medical assistant should | Call the recipient before faxing the document |
| Medical assistants work under the direct supervision of a(n) | Physician |
| The Registered Medical Assistant (RMA) credential is given by which of the following organizations? | American Medical Technologists (AMT |
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kimmykoolbeans