QIII Final
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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show | small business
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show | 500
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SBA | show 🗑
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show | 100
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what percent of the nation's businesses are considered small businesses? | show 🗑
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a retailer is considered a small business if its gross annual sales are _____ or less | show 🗑
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show | entrepreneur
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show | true
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show | franchise
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4 functions of a small business manager: | show 🗑
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one of the facets of this SBM function is to set forth a business plan | show 🗑
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one of the facets of this SBM function is to create a friendly environment for employees | show 🗑
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when you give your employees the authority to make decisions or take action on their own | show 🗑
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organization setup where each employee reports to one supervisor, effectively making a chain of command | show 🗑
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show | controlling
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show | time management
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a written document that sets out the basic idea underlying a business and any related start-up considerations, developed before you begin operations | show 🗑
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the business plan is part of which SBM function? | show 🗑
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4 objectives to identify before developing a business plan | show 🗑
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2 functions of the business plan | show 🗑
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show | income statement
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total sales-total expenses equals | show 🗑
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show | balance sheet
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show | current assets
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more permanent assets such as land, buildings, fixtures, and equipment | show 🗑
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show | intangible assets
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show | debt capital
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personal finances you have provided for the business start up | show 🗑
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show | funeral service management
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the art of motivating people towards the achievement of a goal or set of goals | show 🗑
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achieving the goals of a funeral home through personnel and resources | show 🗑
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meeting the needs of grieving families that have suffered the loss of a loved one should be the _____ objective of a funeral home | show 🗑
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show | secondary
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show | goals
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specific actions you will take to complete/achieve your goals | show 🗑
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show | financial management
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obtaining and maintaining adequate workspace and funeral equipment | show 🗑
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show | total quality management
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economic theory in funeral service, let the seller beware | show 🗑
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the process of acquiring, training, motivating, etc. a sufficient quantity of qualified employees to perform necessary activities and to develop those activities into an organizational climate conducive to maximum efficiency and worker satisfaction | show 🗑
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show | 18-26%
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a document given to every employee, should be signed by the employee acknowledging that they've read and understood the company policies within | show 🗑
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a list of the major responsibilities/tasks of a particular job-should be given to all prospective employees so there's no confusion later on | show 🗑
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show | job analysis
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show | false
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in an interview, what kind of questions are preferable? | show 🗑
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show | no
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a statute outlawing discrimination in employment based on race, color, religion, sex, or national origin | show 🗑
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show | age discrimination in employment act of 1967
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show | American's with disabilities act of 1990
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show | fair labor standard act (wage an hour law)
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a provision added to the fair labor standard act, outlawing discrimination in women's wages | show 🗑
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show | bona fide occupational qualification (BFOQ)
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show | benefits, pay, safety, job security
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according to Maslow, put the hierarchy of needs in order from most basic through the apex: social needs, self-esteem, physiological needs, self-actualization, security | show 🗑
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theory that says we have two basic sets of needs either intrinsic or extrinsic. who was this put forth by? | show 🗑
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any activity that a FH engages in to create public awareness of your services and products and any activity that the FH engages in to generate new business or to retain present business | show 🗑
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marketing: a distinguishing feature (name, design, motto) | show 🗑
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marketing: an intangible asset that is a distinct name, sign, or symbol that the federal government grants exclusive rights to the use of | show 🗑
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show | 2-5%
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show | copyright
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show | patent
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a statistical study of the population in your market area that provides you with the number of people, their ages, average income, etc. | show 🗑
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show | public relations
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show | publicity
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show | disaster mortuary operational response team
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when was DMORT created | show 🗑
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Created by:
amyziolkowski
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