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QIII Final

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show small business  
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show 500  
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SBA   show
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show 100  
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what percent of the nation's businesses are considered small businesses?   show
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a retailer is considered a small business if its gross annual sales are _____ or less   show
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show entrepreneur  
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show true  
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show franchise  
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4 functions of a small business manager:   show
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one of the facets of this SBM function is to set forth a business plan   show
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one of the facets of this SBM function is to create a friendly environment for employees   show
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when you give your employees the authority to make decisions or take action on their own   show
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organization setup where each employee reports to one supervisor, effectively making a chain of command   show
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show controlling  
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show time management  
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a written document that sets out the basic idea underlying a business and any related start-up considerations, developed before you begin operations   show
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the business plan is part of which SBM function?   show
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4 objectives to identify before developing a business plan   show
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2 functions of the business plan   show
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show income statement  
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total sales-total expenses equals   show
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show balance sheet  
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show current assets  
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more permanent assets such as land, buildings, fixtures, and equipment   show
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show intangible assets  
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show debt capital  
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personal finances you have provided for the business start up   show
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show funeral service management  
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the art of motivating people towards the achievement of a goal or set of goals   show
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achieving the goals of a funeral home through personnel and resources   show
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meeting the needs of grieving families that have suffered the loss of a loved one should be the _____ objective of a funeral home   show
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show secondary  
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show goals  
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specific actions you will take to complete/achieve your goals   show
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show financial management  
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obtaining and maintaining adequate workspace and funeral equipment   show
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show total quality management  
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economic theory in funeral service, let the seller beware   show
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the process of acquiring, training, motivating, etc. a sufficient quantity of qualified employees to perform necessary activities and to develop those activities into an organizational climate conducive to maximum efficiency and worker satisfaction   show
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show 18-26%  
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a document given to every employee, should be signed by the employee acknowledging that they've read and understood the company policies within   show
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a list of the major responsibilities/tasks of a particular job-should be given to all prospective employees so there's no confusion later on   show
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show job analysis  
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show false  
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in an interview, what kind of questions are preferable?   show
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show no  
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a statute outlawing discrimination in employment based on race, color, religion, sex, or national origin   show
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show age discrimination in employment act of 1967  
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show American's with disabilities act of 1990  
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show fair labor standard act (wage an hour law)  
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a provision added to the fair labor standard act, outlawing discrimination in women's wages   show
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show bona fide occupational qualification (BFOQ)  
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show benefits, pay, safety, job security  
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according to Maslow, put the hierarchy of needs in order from most basic through the apex: social needs, self-esteem, physiological needs, self-actualization, security   show
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theory that says we have two basic sets of needs either intrinsic or extrinsic. who was this put forth by?   show
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any activity that a FH engages in to create public awareness of your services and products and any activity that the FH engages in to generate new business or to retain present business   show
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marketing: a distinguishing feature (name, design, motto)   show
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marketing: an intangible asset that is a distinct name, sign, or symbol that the federal government grants exclusive rights to the use of   show
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show 2-5%  
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show copyright  
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show patent  
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a statistical study of the population in your market area that provides you with the number of people, their ages, average income, etc.   show
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show public relations  
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show publicity  
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show disaster mortuary operational response team  
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when was DMORT created   show
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Created by: amyziolkowski
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