Chapters 5-8 Principles of Management
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| How does a company benefit from planning? | intensified effort, persistence, direction, and creation of task strategies
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| According to the S.M.A.R.T. guidelines, goals should be ____. | none of these
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| ____ are standing plans that indicate the specific steps that should be taken in response to a particular event. | Procedures
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| A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation. | policy
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| The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic. | devil's advocacy
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| According to the text, valuable, rare, imperfectly imitable resources can produce sustainable competitive advantage only if they are ____ resources. | nonsubstitutable
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| This technological leadership as well as its organizational culture are the company’s ____. | core capabilities
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| Companies can achieve growth by ____. | growing internally through direct expansion or creating new businesses
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| If ICI is successful in making the needed changes, it will more than likely implement a ____ strategy. | recovery
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| According to Michael Porter, which of the following positioning strategies did The Home Depot adopt to deal with existing Canadian stores that sold similar products? | cost leadership
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| ____ are an important part of both the compression approach and the experiential approach to innovation. | Multifunctional teams
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| Which of the following methods for managing resistance to change should only be used as a last resort or under crisis conditions? | coercion
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| A ____ is a nontax method of increasing the cost or reducing the volume of imported goods. | nontariff barrier
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| In Canada, General Motors and Suzuki have entered into a ____ to create CAMI Automotive. Suzuki management runs the plant, which makes GM's Geo cars. The agreement gives Suzuki access to GM dealers to sell its brand of vehicles. | joint venture
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| The mining company used a(n) ____. | avoidance strategy
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| Green Giant learned that it could not use the Jolly Green Giant character in parts of Asia where a green hat worn by a man signifies that he has an unfaithful wife. This is an example of a(n) ____ that influenced global marketing. | cultural difference
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| Which of these involves producing a better product so a company can sell it for more money? | Differentiation
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| Companies that have a small share of a fast growing market are represented in the group matrix by: | a question mark
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| ______ are those forces that produce differences in the form, quantity or condition of an organization over time. | change forces
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| What does GATT stand for? | General Agreement Tariff and Trading
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| What is the definition for Character of Rivalry In management? | A measure of the Intensity of competitive behavior between companies
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| Someone who lives and works outside of his or her native country? | expatriate
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| What is it called when only a certain number of Japanese Cars can come into the U.S.? | Quota
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| __________ analysis includes assessment of strengths and weakness in an organization’s internal environment and the opportunities and threats in its external environment. | SWOT
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| A short statement of a company’s purpose or reason for existing is a: | vision
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