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Chapter 5

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Organizing   show
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Organizational design   show
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show Dividing work activities into separate job tasks; also called division of labor  
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Departmentalization   show
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Functional departmentalization   show
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show grouping activities by major product areas.  
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customer departmentalization   show
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show grouping activities on the basis of geography of territory  
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show Grouping activities on the basis of work or customer flow  
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show Teams made up of individuals from various departments and that cross traditional department lines.  
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show The line of authority extending from upper organizational levels to lower levels, which clarifies who reports to whom  
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show The rights inherent in a managerial position to give orders and expect the orders to be obeyed.  
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show an obligation to perform assigned duties  
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line authority   show
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Staff authority   show
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show An individual's capacity to influence decisions  
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Span of control   show
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show The degree to which decision making takes place at upper levels of the organization  
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decentralization   show
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Formalization   show
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Mechanistic organization   show
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show A structure that's low in specialization, formalization, and centralization.  
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Unit production   show
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show Large-batch manufacturing  
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show continuous flow of product being produced  
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show An organizational design with low departmentalization, wide spans of control, authority centralized in a single person, and little formalization.  
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functional structure   show
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show An organizational structure made up of separate business units or divisions.  
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show a structure in which the entire organization is made up of teams  
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Matrix structure   show
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show a structure in which employees continuously work on projects  
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boundaryless organization   show
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show  
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show The function of management that creates the organization's structure  
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Organizational design   show
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show Dividing work activities into separate job tasks; also called division of labor  
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show How jobs are grouped together  
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show grouping activities by functions performed  
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product departmentalization   show
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customer departmentalization   show
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geographic departmentalization   show
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show Grouping activities on the basis of work or customer flow  
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Cross-functional teams   show
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show The line of authority extending from upper organizational levels to lower levels, which clarifies who reports to whom  
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show The rights inherent in a managerial position to give orders and expect the orders to be obeyed.  
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show an obligation to perform assigned duties  
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show Authority that entitles a manager to direct the work of an employee.  
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Staff authority   show
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Power   show
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show The number of employees a manager can efficiently and effectively supervise  
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show The degree to which decision making takes place at upper levels of the organization  
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show The degree to which lower-level managers provide input or actual make decisions  
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show How standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.  
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show a bureaucratic organization; a structure that's high in specialization, formalization, and centralization  
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Organic organization   show
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Unit production   show
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show Large-batch manufacturing  
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show continuous flow of product being produced  
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show An organizational design with low departmentalization, wide spans of control, authority centralized in a single person, and little formalization.  
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show an organizational design that groups similar or related occupational specialties together  
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show An organizational structure made up of separate business units or divisions.  
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Team structure   show
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show A structure in which specialists from different functional departments are assigned to work on projects led by a project manager.  
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Project structure   show
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show An organization whose design is not defined by or limited by boundaries imposed by a predefined structure.  
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Virtual organization   show
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show An organization that uses its own employees to do some work activities and networks of outside suppliers to provide other needed product components or work processes.  
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show An organization that has developed the capacity to continuously learn, adapt, and change.  
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Organizational culture   show
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show Organizational cultures in which the key values are deeply held and widely shared.  
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Human resource management   show
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show Programs that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groups,  
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show groups of nominated or elected employees who must be consulted when management makes decisions involving personnel  
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Board representatives   show
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Employment planning   show
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show A report listing important information about employees such as name, education, training , skills, languages spoken, and so forth.  
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show An assessment that defines jobs and the behaviors necessary to perform them.  
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job description   show
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Job specification   show
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recruitment   show
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selection process   show
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Reliability   show
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validity   show
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show selection devices based on actual job behaviors  
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show A preview of a job that provides both positive and negative information about the job and the company.  
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show Introducing a new employee to the job and the organization  
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show a learning experience that seeks a relatively permanent change in employees by improving their ability to perform on the job.  
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show a system that establishes performance standards that are used to evaluate employee performance  
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360-degree appraisal   show
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show Actions taken by a manager to enforce an organizations standards and regulations  
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show A process designed to help employees overcome performance-related problems  
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Compensation administration   show
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show a pay system that rewards employees for the job skills they demonstrate  
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variable pay   show
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employee benefits   show
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downsizing   show
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layoff-survivor sickness   show
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show Any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment, performance, or work environment.  
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Workplace spirituality   show
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