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Interpersonal com. midterm rev.

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Term
Definition
show mass media  
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show : public speaking  
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3-10 people communication:   show
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Dyad (2 people):   show
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show : INTRApersonal communication  
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show sender encodes and channels and message to the receiver who decodes  
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Encoding:   show
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show the process in which a receiver attaches meaning to a message - receivers create their own meaning to the message  
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Channel:   show
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show ANYTHING that interferes the communication process - physical/external, psychological, physiological, and semantic  
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Fidelity:   show
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Noise and fidelity have an inverse relationship:   show
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show venn diagram of the sender and receivers environment and life experiences  
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Transactional model   show
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show : communication about communication Ex: Talking about how well you listen to one another.  
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show understanding your own and others persons perspective  
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Communication principles:   show
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interpersonal communication principles   show
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show The active process of creating meaning by selecting, organizing, and interpreting people, objects, events, situations, and activities  
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Perceptions:   show
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Attending:   show
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attending examples   show
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Selective perception:   show
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Organizing:   show
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show The ability to recreate another person’s perspective, to experience the world from the other’s point of view.  
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Perspective taking.   show
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show Gain a sense of their fear, joy, sadness, etc.  
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Concern for the welfare of the other.   show
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show classify people (e.g., young/old; tall/short; big/small).  
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Role constructs are   show
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show the social behaviors displayed in the interaction (e.g., aggressive, friendly, dismissive, indifferent).  
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show the dispositions, emotions, and internal states of mind of the communicators (e.g., depressed, confident, happy, insecure).  
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show you are attaching meaning to understand the data. Interpretation can be dependent on: personal experience, degree of involvement, expectations, assumptions, and relational satisfaction  
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Perception check:   show
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Teaching Emotional Intelligence to Children   show
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RULER meaning   show
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show to protect others, self-protection, professional roles, cultursl and social expectations,  
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steps to communicate emotions effectiveley   show
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show Choose words carefully. • Share mixed or multiple feelings if appropriate. Be sensitive when others share emotions. Ask: “Do you want to talk about it, or do you want to be distracted from it?”  
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show Hearing is the same thing as listening. - listening is passive. - We all hear the same thing  
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Elements of the listening process:   show
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show the goal is to enjoy what you’re listening to ex: listening to a favorite song  
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show the goal is to understand ex: listening to a lecture or directions  
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show the goal is to evaluate ex: a jury  
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show the goal is to be supportive ex: listening to a friend who is going through a rough time  
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Prompting:   show
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Questioning:   show
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show restating in your own words what you believe the speaker just said Aids in understanding Ex: “What I hear you saying is that…”  
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show expressions of care and concern Empathizing, “yeah, that was tough for me, too” Agreement, “you’re right. He is being unfair.” Offers to help - be specific on what you can do Praise: “great job” Reassurance: “The worse seems to be over”  
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show Deny the other person their right to their feelings ex: “you shouldn’t be upset about that” Minimize the significance of the situation ex: it’s really not a big deal,” “it wasn’t that bad,” “you're overreacting,” “Who cares what she said?”  
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show offers an interpretation of a speaker’s message. Ex “the problem started when... Offer your interpretation as tentative rather than as a fact Make sure it can be correct Be sure the other person wants analysis  
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show offering a solution Did they ask for advice Be sure the advice is accurate Ask yourself if they are willing to accept it Be confident they won’t blame you if the advice fails Deliver your advice supportively, without judgment  
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show The person should have requested it Your intent should be genuinely constructive and not designed as a put down.  
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Psudolisteners:   show
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show respond only to parts of a speaker’s message that interest them, rejecting everything else  
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Defensive listeners   show
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Ambushers:   show
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show look only at the content and ignore nonverbal messages  
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show Only interested in expressing their own ideas. Stage hogs.  
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show fail to hear or acknowledge information they don’t want to deal with or that’s unpleasant  
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Reasons for Faulty Listening:   show
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show loud noises, crowds  
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show emotions, mental distractions  
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show hunger, fatigue,  
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Reacting to emotionally loaded language:   show
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reason for faulty listening cont.   show
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Nonverbal communication principles: It's often hard to interpret accurately   show
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show body position and body motions Facial expressions Eyes Gesture How you walk, stand, and sit  
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Haptics   show
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haptics Positive affect   show
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show - greetings and departures  
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haptics Task-relatedness   show
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show personal objects we wear or decorate our space with - that communicates a message dress/uniform Jewelry Cultural or religious items Artwork Tattoos Backpacks/purses/bags  
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Environmental Factors:   show
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Proxemics:   show
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Territoriality:   show
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Primary:   show
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Secondary:   show
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show open to all Park or a beach  
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Territorial markers:   show
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show used to reserve territory and to let others know you are claiming this territory Sweater over share, folder on a desk  
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Boundary marker:   show
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show identify your possessions Trademarks, monograms - nike, adidas  
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Chronemics:   show
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show • Time is tangible: can be spent well, wasted, saved • Punctuality is important • Schedules are a priority • Order is important  
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Polychronic   show
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Paralanguage:   show
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Silence:   show
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Language and culture reflect each other:   show
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show Oral only and not passed down (never been written down) Desire to use dominant language, often for economic reasons Takeovers, imperialism - suppress or forbid native language to weaken “subordinate” culture  
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language preservation strategies   show
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show recording elders (to get the pronunciation), creating written records  
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Education:   show
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Laws to exclude outside languages:   show
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Low-Context vs High Context:   show
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Low-context:   show
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low context people   show
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show Indirect. People in this culture are indirect Goal is to keep harmony May not get a direct “no” May be misunderstood  
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show May find low context communicators brash, rude, and “in your face”  
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Elaborate:   show
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Exact:   show
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show as few as necessary. May appear to others to be standoffish or rude.  
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show how formal is the use of language?  
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Personal:   show
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Contextual:   show
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Instrumental vs Affective:   show
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Instrumental:   show
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Affective   show
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show verbal sayings that teach life lessons - what they value and find important  
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show (lost in translation) “our boss is a real genius” people can take things literally  
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idioms :   show
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show (lost in translation) otehr cultures may not find the same things funny, different sence of humor  
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Vocabulary:   show
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The Meaning of language are subjective   show
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show we use these rules when we encode and decode verbal messages  
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show the study of words and their meanings Semantic problems arise out of the different uses of the same words or phrases.  
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Equivocal words:   show
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Relative words:   show
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show “We’re looking for strong candidates.”  
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show technical terms the receiver may not understand. Ex: any terms that are used by just one group (lawyers, medical professionals, educators) military vocabulary vs civilian vocabulary  
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Syntactic Rules:   show
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show meaning comes from the context in which the message was delivered. To whom are you speaking? Where are you? What’s the mood? What’s happening?  
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affiliation :   show
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show diction Rate of talking #/placement of pauses Level of politeness  
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show The process of adapting one’s speech style to match that of others. Can occur face-to-face and online. Ex: Anyone who is trying to fit in. New employee Transfer student Undercover police officer Spy  
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Linguistic Divergence:   show
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