Chapter 6 CNA
Help!
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| Bullying | Repeated attacks or threats of fear, distress, or harm by a bully toward a victim
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| burnout | a job stress resulting in being physically or mentally exhausted, having doubts about your abilities, and having doubts about the value of your work
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| confidentiality | trusting others with personal and private information
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| conflict | a clash between opposing interests or ideas
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| courtesy | a polite, considerate, or helpful comment or act
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| gossip | to spread rumors or talk about the private matters of others
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| harassment | to trouble, torment, offend, or worry a person by one's behavior or comments
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| priority | the most important thing at the time
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| professionalism | following laws, being ethical, having good work ethics, and having skills to do your work
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| stress | the response or change in the body caused by any emotional, physical, or social, or economic factor
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| stressor | the event or factor that causes stress
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| teamwork | staff members work together as a group each person does his or her part to give safe and effective care
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| work ethics | behavior in the workplace
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| NATCEP | Nursing assistant training and competency evaluation program
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| Professionalism | involves following laws, being ethical, having good work ethics, and having the skills to do your work
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| Work ethics | deals with behavior in the workplace
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| Your Health | your health is important as a student and nursing assistant. in order to learn and to give safe and effective care, you have to be physically and mentally healthy.
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| your hygiene | your hygiene needs careful attention
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| your appearance | how you look affects the way people think about you and the agency
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| childcare | someone needs to care for you children when you leave for school or work, while you are at school or work, and before you get home.
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| transportation | plan for getting to and from school or work
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| attendance | your NATCEP or employer has an attendance policy
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| your attitude | you need a good attitude and show that you enjoy work
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| gossip | to gossip means to spread rumors or talk about the private matters of others. gossiping is unprofessional and hurtful.
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| confidentiality | this means trusting others with personal and private information
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| speech and language | your speech and language must be professional. words used in a home and social settings may not be proper in class, the clinical setting, and at work.
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| courtesies | a polite, considerate, or helpful comment or act.
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| personal matters | you were hired to do a job. personal matters cannot interfere with your job otherwise care is neglected
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| meals and breaks | meal breaks are usually 30 minutes other breaks are usually 15 minutes
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| job safety | you must protect patients, residents, families, visitors, co workers, and yourself from harm
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| planning your work | a priority is the most important thing at the time
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| dealing with conflict | conflict is a clash between opposing interest or ideas
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| burnout | burnout is a job stress resulting in being physically or mentally exhausted, having doubts about your abilities, and having doubts about the values of your work
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| harassment | to trouble, torment, offend, or worry a person by ones behavior or comments.
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| sexual harassment | involves unwanted sexual behaviors by another
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| bullying | repeated attacks or threats of fear, distress, or harm by a bully toward a victim
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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