VTT 113 final exam
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| which organization or agency accredits veterinary technology programs in the united states? | show 🗑
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| show | American association of veterinary state boards (AAVSV)
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| show | inadequate oxygenation
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| what are the three things a veterinary technician cannot do in the veterinary hospital? | show 🗑
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| show | obtain laboratory samples for analysis
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| clients may call the clinic for suggestions or advice relating to their pets. It should be the goal of the receptionist to: | show 🗑
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| receptionists may need to triage patients as they arrive. Triage is | show 🗑
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| show | 1-2 minutes
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| show | name
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| A patient is being discharged from the hospital, when should the first dose of medication being dispensed be given to the patient? | show 🗑
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| show | official
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| Ixodes scapularis, the tick that transmits Lyme disease from deer to humans, is best described as which of the following? | show 🗑
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| show | vehicle of transmission
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| Which of the following defines the requirements necessary to practice veterinary medicine within a state? | show 🗑
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| The difference between ethics and law lies in which of the following statements? | show 🗑
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| show | professional
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| ________ supervision is defined as a situation in which a licensed veterinarian is not on the premises but maintains constant communication. | show 🗑
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| show | assist during surgery
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| show | practice manager
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| Final business decisions such as purchasing, hiring staff, and setting budgets are most likely to be the responsibility of which of the following team members? | show 🗑
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| show | by mouth
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| show | client compliance
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| show | nonverbal
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| show | Using a lower and deeper voice tone.
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| show | master problem sheet
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| A client calls a practice to request the medical records for a cat that has recently been diagnosed with asthma and that will be taken to a veterinary specialist. Which of the following is the most appropriate response? | show 🗑
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| Which of the following agencies creates policy concerning the safe use and disposal of chemicals used in a veterinary practice? | show 🗑
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| show | client
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| show | ineffective communication
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| What is the overriding purpose of the board of veterinary medicine? | show 🗑
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| show | 80%-90%
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| show | Staff members take time off
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| Which of the following is a fomite? | show 🗑
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| show | Gather additional data about the patient
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| show | spraying urine in the house
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| show | to prevent sticker shock
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| Which professional organization has prepared the Code of Ethics for the Veterinary Technician profession? | show 🗑
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| show | the study of ethical views of veterinarians and veterinary professionals regarding their behavior and attitudes
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| show | AVMA
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| who is known as the "father of veterinary technology?" | show 🗑
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| what was the average salary for vet techs nationwide in 2015? | show 🗑
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| show | AAVSB
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| which of the following merits the highest priority in patient intervention? | show 🗑
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| what are the three things a vet tech cannot do in the vet hospital? | show 🗑
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| show | 350
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| what is the name of the national board examination given to vet techs? | show 🗑
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| the veterinary technician practice model consists of five steps, which of the following would be the first step? | show 🗑
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| show | as per order
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| show | the office manager
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| show | offer a preprinted client handout detailing the instructions
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| show | honest communication and respect
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| show | have patience and flexibility, exceptional customer service skills, and awareness of the signs of skin and zoonotic diseases
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| show | kennel assistant
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| show | disease prevention and animal nutrition
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| show | vet tech
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| show | practice manager
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| Which of the following team members is most likely to be primarily responsible for handling client and personnel issues? | show 🗑
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| Final business decisions such as purchasing, hiring staff, and setting budgets are most likely to be the responsibility of which of the following team members? | show 🗑
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| Which of the following is an outcome of a “WOW” service experience? | show 🗑
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| Which of the following is the ultimate goal of the receptionist team? | show 🗑
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| show | make sure every dog is on a leash and every cat in a carrier
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| Which of the following is the most appropriate way to discuss a lengthy and complex bill with a client? | show 🗑
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| Triage is best defined as prioritizing patients based on which of the following? | show 🗑
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| show | using a pleasant, confident, and understandable voice
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| If a receptionist tells a client that someone from the clinic will call back in 10 minutes, within how many minutes should the call ideally be made? | show 🗑
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| Which of the following best explains why the receptionist should pull an animal’s medical record when a client calls to ask a clinical question? | show 🗑
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| A long-time client of a veterinary practice enters the reception area with a pet. Which of the following is the best way for the receptionist to acknowledge their entrance to the clinic? | show 🗑
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| Cross-training team members to aid the receptionist team is most likely to ensure which of the following? | show 🗑
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| show | Mucous membrane color
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| Animals have two responses to fear which one describes trying to get away? | show 🗑
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| regarding fear free protocols what does FAS stand for? | show 🗑
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| Which of the protocols for creating a Fear Free environment encompasses interactions between the veterinary team, the patient, and input from the | show 🗑
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| true or false: Often restraint is what causes the pet’s fear not the procedure | show 🗑
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| Touch gradient encompasses both gentle control and considerate approach to minimize all except which of the following? | show 🗑
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| show | modified live
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| Most vaccines are given by which route? | show 🗑
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| show | ensure the chip is working,
check for migration of the chip,
discover microchips that pet owners are unaware of,
remind owners to update the microchip registration
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| show | 7 years
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| Safety is of utmost important when taking radiographs. The absolute minimum protective equipment that should be provided and worn is which of the following? | show 🗑
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| it is vital that the hospital provide informed consent to clients prior to any elected surgical procedures. Informed consent ensures that the client: | show 🗑
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| true or false: therapeutic diets require a prescription from a vet to be sold. | show 🗑
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| Once a vaccination is given to a pet how long does it take to generate an immune response to the antigens in the vaccine? | show 🗑
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| show | supervise the reception team
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| show | administrative
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| show | risks, benefits, prognosis, alternative treatments, costs
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| show | give a copy of the medical records to the client
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| An injured animal with a complex medical history is brought to the clinic. After a thorough review of the medical history & an examination, the vet asks the receptionist to place a call to a specialist as a reference. The vet is exercising which protocol? | show 🗑
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| show | A surgery room being used as an exam room
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| show | enforcement
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| show | ineffective communication
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| show | A contract dispute between a veterinarian and an employee
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| Practices often face a dilemma when a Samaritan brings in a pet hit by a car. The law of unjust enrichment allows protection for the practice if critical factors are met. Which of the following would NOT be one of the required critical factors? | show 🗑
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| Once a valid client-patient relationship has been established a practice must continue the treatment on a patient until which of the following occurs | show 🗑
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| show | hopelessness and loss of purpose
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| show | decreased interest in intimacy and mistrust
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| Which of the following is a symptom of physical compassion fatigue? | show 🗑
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| Which things must be present for someone to experience compassion fatigue? | show 🗑
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| show | Secondary Traumatic Stress.
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| show | taking vacation.
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| Compassion fatigue affects all of the following, EXCEPT: | show 🗑
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| show | Staff members take time off
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| show | Disconnecting from friends
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| show | 80% to 90%
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| Which of the following best describes the H1N1 virus, which spread from a pig to a human? | show 🗑
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| show | vector
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| Stagnant water may harbor microscopic worm larvae that, when they come into contact with human skin, may infect the human. Which of the following best describes the water? | show 🗑
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| Two team members are lifting a 90-lb Bernese mountain dog onto an examination table. It is most appropriate for them to use which of the following muscle groups to do most of the heavy lifting? | show 🗑
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| show | Ingesting the substances or wiping them on their faces
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| The minimum requirement for personal protection of team members taking radiographs includes which of the following? | show 🗑
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| A dosimeter is used for measuring which of the following in a veterinary practice? | show 🗑
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| show | Scavenging systems
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| Liquid anesthesia accidentally has been spilled on the hospital room floor. Which of the following steps should be performed first? | show 🗑
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| show | Sharps container
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| Which of the following is the most appropriate type of company to pick up and dispose of sharps containers? | show 🗑
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Created by:
sccs03