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Think WIN-WIN

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Term
Definition
Habit 4: Think WIN-WIN   Building effective relationships with people by working for their benefit as well as your own  
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Think WIN-WIN   Unless other people Win with you, you don't truly win. Balancing courage and consideration  
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Think WIN-LOSE   You can't win unless other people lose: You're always trying to get ahead of others or be better than other people.  
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Think LOSE-WIN   You say yes too fast, are easily taken advantage of, and bury a lot of feelings. You have a permanent victim mentality.  
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Think LOSE-LOSE   If you can't win, nobody wins. You get revenge, you envy and criticize others: You put other people down (and often yourself too).  
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EBA   Emotional Bank Account (EBAs)  
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EBA Deposits   Do small acts of kindness, Keep promises, Keep Confidences, Be loyal to the absent(no gossiping), Set clear expectations, Apologize, Forgive  
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Created by: asanchez44
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