Habit 4
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Name the 7 key listening skills | 1. Be attentive
2. Ask open-ended questions
3.Asl probing questions
4.Ask for clarifications
5. Paraphrase
6.Be attuned to and reflect feelings
7. summarize
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| Get | More wins, faster better, solutions to problems, richer more lasting relationships
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| Do | Balance courage with consideration,Be happy for the sucess of othefrs,share cfredit and recognition,Make deposits in others eba's
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| See | There is plenty for everyone,It is possible to win a way that others win too, Noo one has to lose
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| Ways to make deposits in others EBA | 1.Find out what a deposit in other eba is
2.small acts of kindness
3. keep promises
4. keep confidence
5. be loyal to the absent
6. keep clear expectations
7.apologize
8. forgive
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| Courage and consideration matrix | win-win or no deal, win-lose,lose-lose, lose win
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
ktrout
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