Cosmetolgy
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| How many additional services should you suggest during the 10-step consultation method? no more than one none at least four at least two | show 🗑
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| Listening to the client and then repeating, in your own words, what you think the client is telling you is known as: effective communication reflective listening the client consultation a needs assessment | show 🗑
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| What should you do if you find yourself at odds with a coworker? Ask other coworkers to take your side. Take things personally. Ignore the coworker. Seek help from someone you respect. | show 🗑
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| When communicating with your coworkers, you should do all of the following EXCEPT: discuss your personal life treat everyone with respect be honest and sensitive remain objective | show 🗑
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| When your clients are your peers, you should: freely use slang maintain a professional demeanor engage in gossip about mutual friends offer relationship advice | show 🗑
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| show | Review the client's lifestyle
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| show | 15
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| show | keep the topics of conversation professional
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| show | What at-home products do you use?
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| show | Review the intake form.
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| When making recommendations to a client, which of the following is NOT an example of criteria you will base your suggestions on? lifestyle hair type face shape education | show 🗑
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| show | React instead of responding.
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| show | introduce them to other people they may interact with in the salon
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| show | Review the consultation.
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| The _____ is the client's permanent progress record of services received, results, formulations, and products used during the service. client questionnaire consultation card client intake form service record card | show 🗑
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Created by:
allisonnichole