Chapter 4: Think Win-Win
Help!
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| Win-Lose mentality | High courage, low consideration, always trying to beat others, thinking in terms of "me vs. them." Believing others have to lose for you to win.
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| Win-Win mentality | Wanting to lift yourself and others up, helping both yourself and others.
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| Lose-Win mentality | Low courage, high consideration, prone to being taken advantage of, victim mentality. Others always win and you always lose.
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| Lose-Lose mentality | If you can't win, no one can. Tearing others and yourself down.
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| Emotional Bank Account (EBA) "depositing" | Acts of kindness, keep promises, keep confidences, don't gossip, set clear expectations, apologize, forgive
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| Emotional Bank Account (EBA) "withdrawing" | Breaking trust, being malicious or mean, gossiping about others, refusing to apologize or forgive
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| Consideration | Your consideration of others' situations and feelings, low consideration associated with Win-Lose and Lose-Lose mentality, high associated with Lose-Win and Win-Win.
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| Courage | High courage associated with Win-Win and Win-Lose, low courage associated with Lose-Lose and Lose-Win.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
lbeale1
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