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Think Win-WIn

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
What is a win-lose situation?   You can not win unless other people lose  
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What is a lose-win situation?   You say yes too fast and get taken advantage of  
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What is a lose-lose situation?   If you can't win, then nobody else gets to win  
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What is an emotional bank account?   When you make emotional deposits and withdrawals in a relationship  
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How do you make an emotional deposit?   By doing something that helps the relationship  
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How do you make an emotional withdrawal?   By doing something that hurts the relationship  
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What are ways to make deposits in a person emotional bank account?   Keep promises, be loyal in their absence, always apologize and try to forgive and forget  
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What are examples of withdrawals from a persons emotional bank account?   Breaking promises, being unkind and disrespectful, spreading secrets they tell you in private, spreading lies, and holding a grudge  
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What is the main point of habit 4?   Think win-win is about building effective relationships with people by working for their benefit while you are working for your own benefit  
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Whats a win-win situation?   You are ready to walk away before someone loses, including yourself  
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Created by: btalley
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