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Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Which of the following are the major filing systems used in the health care setting?   show
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Which of the following USPS mailing services should the medical assistant select when mailing routine orient records to the insurance carrier?   show
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show Loss or theft  
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Checking for and repairing damaged documents is part of what step in the filing process?   show
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show -classifying -storage -arranging  
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show Wave  
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The post office returns a patients bill to the clinic with the notation “address unknown.” Which of the following steps are appropriate in handling this situation?   show
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show Schedule a same day work-in appointment  
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show Time- specified scheduling  
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show Tickler file  
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An insurance company that sells or administers an insurance contract is also known as the:   show
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Which of the following insurance programs covers active duty military personnel?   show
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Who of the following is most eligible to Medicaid?   show
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show Coordination benefits  
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show Medicaid  
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show CMS-1500  
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The purpose of medical coding includes:   show
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All of the following coding systems are associated with medical procedures except:   show
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The ICD of ICD-10-CM stands for   show
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CPT codes consists of:   show
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show 2 codes  
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show Open communication  
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Communication is best defined as:   show
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Anything that interferes with the communication process is best described as:   show
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The objective of therapeutic communication includes:   show
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show - use of jargon - embarrassment  
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show - fear - bewilderment - embarrassment  
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What is the proper term describing when a patient is advised about the possible consequences of both having and not having a medical procedure?   show
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show The patients bill of rights  
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show Administrative law  
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show - the patients condition - purpose of the proposed treatment - risks and benefits of the proposed treatment  
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Which of the following describes the omission of care when one had the duty to provide such care?   show
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Which of the following is considered an intentional tort?   show
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show - confidentiality - respect for persons - work within ones scoop of practice  
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show Moral  
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show Duty  
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show Veracity  
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Which of the following documents is also called an advanced directive?   show
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show Posting  
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show Ledger  
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show Copayment  
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show G code  
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Upcoding can result in:   show
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show Order of importance  
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show American Medical Association  
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The evaluation and management codes are divided into categories of provider services.   show
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Repeating what a patient says, checking for understanding is called _____   show
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