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Chapter 2

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
        Help!  

Question
Answer
show A virtual world  
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show e-business  
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show Improved decision making  
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You've been hired by a non-profit agency to implement a system to handle their donations.   show
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_______ is a collaboration tool that supports remote (different place) synchronous (same time) collaboration.   show
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show False  
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If your main supplier was late in delivering goods, which type of system would you use to update your production schedule?   show
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Which of the following is a firm's CPO responsible for?   show
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An organization's MIS and DSS supply an ESS with summarized information.   show
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show DSS  
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show True  
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A _______ is a senior manager who oversees the use of IT in the firm.   show
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Production tasks are coordinated through the use of social networks in social businesses.   show
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show True  
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Which of the following is not a business benefit of collaboration?   show
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show Sales and marketing  
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show Time zones  
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All of the following are reasons for the increased business focus on collaboration and teamwork, except for:   show
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show Creating a new product  
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The term "management information systems" designates a specific category of information systems serving:   show
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A _______ is typically a major source of data for other systems   show
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Global firms can collaborate from different locations at the same time using synchronous collaboration tools.   show
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Supply chain management systems are more externally oriented than enterprise systems.   show
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Transaction-level information is essential for operational management to be able to direct the day-to-day operations of the business.   show
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Cross-functional systems are being phased out in favor of systems that support business processes within a single functional group, such as human resources.   show
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Which level of the organization are ESS specifically designed to serve?   show
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show Enterprise resource planning  
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show True  
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show True  
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show KMS  
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Most TPSs use sophisticated mathematical models or statistical techniques.   show
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show supply-chain management system  
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show ESS  
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show True  
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An ________ social networking tool creates business value by connecting the members of an organization through profile, updates, and notifications that are tailored to internal corporate uses.   show
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show False  
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You would use an MIS to help determine if your business should introduce a new product line.   show
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show Executive support systems  
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show False  
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Decision-support systems are most commonly used by the operations management level of an organization.   show
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MIS job growth is projected to be 50% greater than other jobs in the next five years.   show
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show CRM  
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show Enabling business functions and departments to share information  
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Which of the following types of system helps coordinate the flow if information between the firm and its suppliers and customers?   show
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show SCMs  
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The four major enterprise applications are:   show
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show Successful collaboration can be achieved through technology regardless of culture  
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show DSS  
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You would use a ______ in order to determine which of your suppliers has the best and worst records for keeping to your production schedule?   show
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The ______ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.   show
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show Decision-support  
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show The time/space collaboration and social tool matrix  
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To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.   show
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You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system. . .   show
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show Granting credit to a customer  
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show It began as an e-mail and messaging client.  
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show Should we work with outside vendors on new products and services?  
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Executive Support Systems are information systems that support the   show
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show E-commerce  
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show Enterprise  
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A relocation control system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions would fall into the category of   show
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show Remote/collocated  
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show Extranet, to enable quick collaboration over the internet  
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show Manages data entry staff  
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show The internet and networking technologies  
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show True  
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show False  
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