Chapter 6
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Empathy | Understanding the emotional perspective of another person and communicating this understanding. Seeing the world through someone's eyes
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| Purpose of empathy | Stimulates and encourages discussion of feelings, confirms that feelings will be heard and accepted, and allows for expression of feelings, which frees up energy for problem solving
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| Well used use of empathy | Conveys to client they are worth understanding, reduces psychological threat, and stimulates more discussion of emotions
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| When empathy is absent | Conveys that counselor wasn't listening to client, creates distance in helping relationship, and shuts down discussion
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| Types of empathy | Basic, invitational, inferred, preparatory
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| Basic empathy | A counselor's acknowledgment of The clients clearly communicate feelings
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| Inferred empathy | Identification of a client's feelings based on nonverbal cues and indirect communication.
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| Invitational empathy | Tool A counselor uses to encourage clients to explore emotions
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| Preparatory empathy | The counselors attempt to consider (in advance of the interview) the feelings and concerns that the client may communicate indirectly
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| Four key principles of empathy | Positive reinforcement, create safety, avoid assumptions, and be flexible
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| In accurate empathy | responses that under or over estimate the intensity of clients feelings. Wrong feelings identified
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| Metaphors | Describe the state by using a simple in a direct comparison
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| Affect | A term that counselors use to describe how people express emotions
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| Terms to describe affect | Blunted, flat, inappropriate, labile, restricted
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| Blunted (affect) | Emotional expression is less than one might expect
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| Flat (affect) | There is an absence or near absence of any signs of emotional expression
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| Inappropriate (affect) | The persons manner and mood contradict what one might expect
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| Labile (affect) | There is abnormal variability in affect, with repeated, rapid, and abrupt shifts in affective expressions
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| Restricted (affect) | There is a mild reduction in the range and intensity of emotional expression
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| Affective disorders | Disturbances in mood, including depression and mania
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| Dysthymia | A chronic condition with symptoms similar to depression but that are less severe
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| Positive client reactions to empathy | Reduction of pain, Increased insight, increased trust and rapport with counselor
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| Negative client reactions to empathy | Anger at counselor, embarrassed, Sense of intrusion, fear of continuing counseling
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| Poor substitute for empathy | Cut off, empty responses, Sympathy
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| Cutoffs | Phrases that inhibit the further expression of feelings
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| Empty responses | They are devoid of content and convey know confirmation that the counselor has understood
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| Sympathy | Refers to concern for other peoples problems and emotions end is related to our own emotional And behavioural reactions
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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