41-60
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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Which of the following statements that could appear in a business message best reflects the "you" attitude? | show 🗑
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show | Once your application is complete, you should receive a response within two weeks
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show | using it will make your message sound overly authoritative or accusing.
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show | it is important to recognize and accommodate cultural differences.
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In business communication, good etiquette | show 🗑
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show | more tact
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When delivering negative news, | show 🗑
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show | We will complete the process audit by Friday.
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When you are criticizing or correcting, it is best to | show 🗑
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show | a milder term for one with negative connotations.
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Which of the following is a euphemism? | show 🗑
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show | Pull quote
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The preferred title for women in business is ________, unless the individual requests otherwise. | show 🗑
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show | an employee with physical handicaps.
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Using the term crippled in business communication is an example of | show 🗑
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To help establish credibility with your audience, you should | show 🗑
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Using endorsements to gain credibility with your audience | show 🗑
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show | is less effective than pointing out specific qualities that warrant praise.
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show | requires care, since it can diminish the writer's credibility.
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show | All of the above
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