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41-60

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Which of the following statements that could appear in a business message best reflects the "you" attitude?   show
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show Once your application is complete, you should receive a response within two weeks  
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show using it will make your message sound overly authoritative or accusing.  
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show it is important to recognize and accommodate cultural differences.  
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In business communication, good etiquette   show
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show more tact  
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When delivering negative news,   show
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show We will complete the process audit by Friday.  
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When you are criticizing or correcting, it is best to   show
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show a milder term for one with negative connotations.  
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Which of the following is a euphemism?   show
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show Pull quote  
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The preferred title for women in business is ________, unless the individual requests otherwise.   show
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show an employee with physical handicaps.  
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Using the term crippled in business communication is an example of   show
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To help establish credibility with your audience, you should   show
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Using endorsements to gain credibility with your audience   show
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show is less effective than pointing out specific qualities that warrant praise.  
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show requires care, since it can diminish the writer's credibility.  
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show All of the above  
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