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BA 101 Chapter 9

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show Operations Management (OM)  
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The activities and processes used in making tangible products; also called production   show
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The activities and processes used in making tangible products; also called manufacturing   show
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show Operations  
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The resources-such as labor, money, materials, and energy-that are converted into outputs   show
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The goods, services, and ideas that result from the conversion of inputs   show
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show Standardization  
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The creation of an item in self-contained units, or modules, that can be combined or interchanged to create different products   show
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Making products to meet a particular customer's needs or wants   show
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The maximum load that an organizational unit can carry or operate   show
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A layout that brings all resources required to create the product to a central location   show
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show Project Organization  
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A layout that organizes the transformation process into departments that group related processes   show
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Organizations that a deal with products of a lesser magnitude than do project organizations; their products are not necessarily unique buy possess a significant number of differences   show
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show Product Layout  
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Companies that use continuously running assembly lines, creating products with many similar characteristics   show
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The design of components, products, and processes on computers instead of on paper   show
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Manufacturing that employs specialized computer systems to actually guide and control the transformation processes   show
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The direction of machinery by computers to adapt to different versions of similar operations   show
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show Computer-integrated manufacturing (CIM)  
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show Supply Chain Management  
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show Purchasing  
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All raw materials, components, completed or partially completed products, and pieces of equipment a firm uses   show
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The process of determining how many supplies and goods are needed and keeping track of quantities on hand, where each item is, and who is responsible for it   show
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A model that identifies the optimum number of items to order to minimize the costs of managing (ordering, storing, and using) them   show
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show Just-in-time (JIT) inventory management  
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A planning system that schedules the precise quantity of materials needed to make the product   show
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show Routing  
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The assignment of required tasks to departments or even specific machines, workers, or teams   show
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The processes an organization uses to maintain its established quality standards   show
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show Total quality management (TQM)  
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A system in which management collects and analyzes information about the production process to pinpoint quality problems in the production system   show
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show ISO 9000  
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