Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Midterm 1
BA 101 Chapter 9
| Question | Answer |
|---|---|
| The development and administration of the activities involved in transforming resources into goods and services | Operations Management (OM) |
| The activities and processes used in making tangible products; also called production | Manufacturing |
| The activities and processes used in making tangible products; also called manufacturing | Production |
| The activities and processes used in making both tangible and intangible products | Operations |
| The resources-such as labor, money, materials, and energy-that are converted into outputs | inputs |
| The goods, services, and ideas that result from the conversion of inputs | Outputs |
| The making of identical interchangeable components or products | Standardization |
| The creation of an item in self-contained units, or modules, that can be combined or interchanged to create different products | Modular design |
| Making products to meet a particular customer's needs or wants | Customization |
| The maximum load that an organizational unit can carry or operate | Capacity |
| A layout that brings all resources required to create the product to a central location | Fixed-position layout |
| A company using a fixed-position layout because it is typically involved in large, complex projects such as construction or exploration | Project Organization |
| A layout that organizes the transformation process into departments that group related processes | Process Layout |
| Organizations that a deal with products of a lesser magnitude than do project organizations; their products are not necessarily unique buy possess a significant number of differences | Intermittent Organizations |
| A layout requiring that production be broken down into relatively simple tasks assigned to workers, who are usually positioned along an assembly line | Product Layout |
| Companies that use continuously running assembly lines, creating products with many similar characteristics | Continuous Manufacturing Organizations |
| The design of components, products, and processes on computers instead of on paper | Computer-assisted design (CAD) |
| Manufacturing that employs specialized computer systems to actually guide and control the transformation processes | Computer-assisted manufacturing (CAM) |
| The direction of machinery by computers to adapt to different versions of similar operations | Flexible Manufacturing |
| A complete system that designs products, manages machines and materials, and controls the operation function | Computer-integrated manufacturing (CIM) |
| Connecting and integrating all parties or members of the distribution system in order to satisfy customers | Supply Chain Management |
| The buying of all the materials needed by the organization; also called procurement | Purchasing |
| All raw materials, components, completed or partially completed products, and pieces of equipment a firm uses | Inventory |
| The process of determining how many supplies and goods are needed and keeping track of quantities on hand, where each item is, and who is responsible for it | Inventory Control |
| A model that identifies the optimum number of items to order to minimize the costs of managing (ordering, storing, and using) them | Economic Order Quantity (EOQ) Model |
| A technique using smaller quantities of materials that arrive "just in time" for use in the transformation process and therefore require less storage space and other inventory management expense | Just-in-time (JIT) inventory management |
| A planning system that schedules the precise quantity of materials needed to make the product | Material-requirements planning (MRP) |
| The sequence of operations through which the product must pass | Routing |
| The assignment of required tasks to departments or even specific machines, workers, or teams | Scheduling |
| The processes an organization uses to maintain its established quality standards | Quality Control |
| A philosophy that uniform commitment to quality in all areas of an organization will promote a culture that meets customers' perceptions of quality | Total quality management (TQM) |
| A system in which management collects and analyzes information about the production process to pinpoint quality problems in the production system | Statistical Process Control |
| A series of quality assurance standards designed by the International Organization for Standardization (ISO) to ensure consistent product quality under many conditions | ISO 9000 |
Created by:
justinottman