Chapter 2-4
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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show | Visualization
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show | Procrastination
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An unhealthy compulsion to always do things perfectly is: | show 🗑
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show | Motivation
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A talent and unlimited inner resource of ideas and solutions is: | show 🗑
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An essential part of a business plan is a(n): | show 🗑
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A combination of understanding, empathy, and acceptance is called: | show 🗑
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show | Communication skills
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The hallmark of professionalism is: | show 🗑
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The design and planning of the workplace for maximum comfort, safety, and efficiency is known as: | show 🗑
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show | Muscles
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A tennis ball is useful in exercises to release stress from repetitive movement of which body part? | show 🗑
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A fundamental factor in human relations involves a person’s sense of ______. | show 🗑
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An important aspect of human relations is to: | show 🗑
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show | Effective communication
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The client consultation is also known as the: | show 🗑
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show | Consultation card
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show | Classic
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The first step in the 10-step consultation method is: | show 🗑
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You should ask the client what at-home products she uses as part of which step of the consultation? | show 🗑
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Counseling clients on salon maintenance, lifestyle limitations, and home maintenance commitments is part of which step of the consultation? | show 🗑
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When handling a scheduling mix-up with a client, it is recommended that you: | show 🗑
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The moral principles by which we live and work | show 🗑
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To list tasks in the order of most-to-least important | show 🗑
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Conscious act of planning your life, instead of just letting things happen | show 🗑
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Also known as tact; the ability to deliver truthful messages in a kind way | show 🗑
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show | Physical presentation
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The impression you project through your outward appearance and conduct | show 🗑
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Daily maintenance of cleanliness through the practice of good sanitary habits | show 🗑
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show | Hygiene pack
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show | Client consultation
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show | Guest
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show | Portfolio
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show | Reflective listening
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
mstiny_s