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Chapter 2-4

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
        Help!  

Question
Answer
show Visualization  
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show Procrastination  
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An unhealthy compulsion to always do things perfectly is:   show
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show Motivation  
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A talent and unlimited inner resource of ideas and solutions is:   show
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An essential part of a business plan is a(n):   show
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A combination of understanding, empathy, and acceptance is called:   show
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show Communication skills  
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The hallmark of professionalism is:   show
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The design and planning of the workplace for maximum comfort, safety, and efficiency is known as:   show
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show Muscles  
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A tennis ball is useful in exercises to release stress from repetitive movement of which body part?   show
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A fundamental factor in human relations involves a person’s sense of ______.   show
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An important aspect of human relations is to:   show
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show Effective communication  
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The client consultation is also known as the:   show
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show Consultation card  
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show Classic  
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The first step in the 10-step consultation method is:   show
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You should ask the client what at-home products she uses as part of which step of the consultation?   show
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Counseling clients on salon maintenance, lifestyle limitations, and home maintenance commitments is part of which step of the consultation?   show
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When handling a scheduling mix-up with a client, it is recommended that you:   show
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The moral principles by which we live and work   show
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To list tasks in the order of most-to-least important   show
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Conscious act of planning your life, instead of just letting things happen   show
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Also known as tact; the ability to deliver truthful messages in a kind way   show
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show Physical presentation  
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The impression you project through your outward appearance and conduct   show
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Daily maintenance of cleanliness through the practice of good sanitary habits   show
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show Hygiene pack  
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show Client consultation  
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show Guest  
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show Portfolio  
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show Reflective listening  
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Created by: mstiny_s