chapter 16 and 17
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| attitude theory | a theory stating that beliefs leaders hold about people greatly influences both the manager's behavior and the follower's responses
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| behavioral theories | greatest predictors of leadership effectiveness are the behaviors and abilities that people learn over time
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| big l leaders | label used to describe individuals in formal positions of authority
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| emotional intelligence | a group of soft skills critical for productive interactions with others
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| follower-oriented leaders | they express greater concern for the follower than the task at hand. these leaders demonstrate supportive behavior
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| laissez-faire leadership | a hands-off approach to leadership
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| leadership | process through which an individual attempts to intentionally influence another individual or group in order to accomplish a goal
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| leader | individuals who influence by setting direction for others, communicating a common vision, and motivating and inspiring followers
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| little l leaders | label that describes people with influence who do not possess a formal position of authority
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| manager | people who influence by providing order and consistency through the activities of planning, budgeting, organizing, staffing, controlling, and problem solving
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| power | ability to influence
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| situational theories | the greatest predictor of leadership effectiveness and success is the situation faced by leaders and how leaders react to those situations
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| structure | degree to which a leader frames responsibilities and goals for achieving tasks
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| supportive behavior | degree to which a leader indicates respect and concern for followers
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| task-oriented leaders | focus on accomplishing the assigned job with much less concern about the followers who accomplish the job
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| trait theories | the greatest predictors or leadership effectiveness and success are the traits and dispositions with which people are endowed at birth or develop early in life
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| behavioral interviews | ask applicants to provide examples about past events and what the applicant did during those events
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| equal opportunity employment commission (EEOC) | charged with enforcing laws associated with the Federal Civil Rights Act
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| federal civil rights act of 1964 | law and its amendments prohibit the discrimination in employment hiring, promotion, compensation, and treatment based upon gender, race, age, religion and other characteristics
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| performance standards | clearly written, objective expectations of how well employees must do their jobs
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| position (or job) descriptions | contain detailed information on training, experience, knowledge, and skills necessary for minimally acceptable employees
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| progressive discipline | series of managerial actions that escalate incrementally when unacceptable performance does not improve within a specified time period
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| situation (or role play) interviews | ask candidates to describe what they would do if faced with a difficult imaginary situation. assess applicant's imaginations and their ability to think up quick solutions to problems
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| stress interviews | deliberately attempt to unnerve candidates by asking blunt, even rude questions.
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| traditional interviews | gather general information about candidates by engaging them in a general conversation about themselves.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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