hooters hospitality steps
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| 1 | greet incoming guests from wherever you are
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| 2 | seat guests
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| 3 | greet table within 30 secs, suggest a specific drink
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| 4 | inform guests of a specific special or promotion
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| 5 | bring brinks within 3 mins
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| 6 | sugest a specific appetizer
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| 7 | sit down to take the food order, suggest fries with every order then repeat guest's order back to them
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| 8 | ring sling bring setups
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| 9 | entertain
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| 10 | secret service-anticipate the guests needs
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| 11 | deliver food to the table
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| 12 | check back in 2 bites or 2 minutes and refill drinks
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| 13 | hands full golden rule: pre-bus, help with wait station
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| 14 | teamwork-acknowledge every guest in the restaurant
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| 15 | offer dessert and merchandise
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| 16 | present the check in a timely manner
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| what is E3? and what does it mean? | every hooter girl, every guest, everyday. "I had a great time, i will be back and i am going to tell my friends!"
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Created by:
hootersgirl28