| Question | Answer |
| How does a company benefit from planning? | intensified effort, persistence, direction, and creation of task strategies |
| According to the S.M.A.R.T. guidelines, goals should be ____. | none of these |
| ____ are standing plans that indicate the specific steps that should be taken in response to a particular event. | Procedures |
| A(n) ____ is a standing plan that indicates the general course of action that should be taken in response to a particular event or situation. | policy |
| The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic. | devil's advocacy |
| According to the text, valuable, rare, imperfectly imitable resources can produce sustainable competitive advantage only if they are ____ resources. | nonsubstitutable |
| This technological leadership as well as its organizational culture are the company’s ____. | core capabilities |
| Companies can achieve growth by ____. | growing internally through direct expansion or creating new businesses |
| If ICI is successful in making the needed changes, it will more than likely implement a ____ strategy. | recovery |
| According to Michael Porter, which of the following positioning strategies did The Home Depot adopt to deal with existing Canadian stores that sold similar products? | cost leadership |
| ____ are an important part of both the compression approach and the experiential approach to innovation. | Multifunctional teams |
| Which of the following methods for managing resistance to change should only be used as a last resort or under crisis conditions? | coercion |
| A ____ is a nontax method of increasing the cost or reducing the volume of imported goods. | nontariff barrier |
| In Canada, General Motors and Suzuki have entered into a ____ to create CAMI Automotive. Suzuki management runs the plant, which makes GM's Geo cars. The agreement gives Suzuki access to GM dealers to sell its brand of vehicles. | joint venture |
| The mining company used a(n) ____. | avoidance strategy |
| Green Giant learned that it could not use the Jolly Green Giant character in parts of Asia where a green hat worn by a man signifies that he has an unfaithful wife. This is an example of a(n) ____ that influenced global marketing. | cultural difference |
| Which of these involves producing a better product so a company can sell it for more money? | Differentiation |
| Companies that have a small share of a fast growing market are represented in the group matrix by: | a question mark |
| ______ are those forces that produce differences in the form, quantity or condition of an organization over time. | change forces |
| What does GATT stand for? | General Agreement Tariff and Trading |
| What is the definition for Character of Rivalry In management? | A measure of the Intensity of competitive behavior between companies |
| Someone who lives and works outside of his or her native country? | expatriate |
| What is it called when only a certain number of Japanese Cars can come into the U.S.? | Quota |
| __________ analysis includes assessment of strengths and weakness in an organization’s internal environment and the opportunities and threats in its external environment. | SWOT |
| A short statement of a company’s purpose or reason for existing is a: | vision |
