| Question | Answer |
| screen 1 | main screen dmogrphic/billing info |
| screen 2 | payment history, date funds recived fundds in/funds out |
| screen 3 | open charge: what the customer owes today |
| screen 4 | basic closed charges; dates charges actually closed |
| screen 6 | loan comments |
| screen 22 | payment chnge information |
| screen 25 | principle balance, account statement |
| screen 27 | escrow breakdown: 400 customer pays/500 LBPS pays |
| screen 11 | interest accrual: margin/floor/ceiling/index |
| screen 21 | interest change information |
| screen 13 | mail tracking: tracks pmt sent in lbps envelope |
| screen 29 | obligors, others responsible parties |
| screen 30 | ltv: loan to value |
| screen 41 | edit history: shows changes made to acct record |
| screen 54 | disposal codes |
| screen 62 | late charge info |
| screen 63 | returned payment: dates and reasons returned , nsf/utl |
| screen 64 | fico scores |
| screen 79 | caller id: phone #s cusomer has called in from |
| screen 7 | loan documentation |
| scree 8 | update customer info address /rfd/review date |
| screen 54 | add remove disposal code |
| screen 56 | payment plan |
| screen 67 | update sr/jr lien information |
| screen 23 | access to escrow 'e' |
| screen 38 | access to arrearage 'a' 'e' |
| screen 43 | access to associated loans 'a' |
| screen 15 | additional arm info |
| disposal code FO | forclosure ordered |
| disposal code FC | foreclosure |
| disposal code BK | bankruptcy, transfer call to BK |
| disposal code BC | bankruptcy, ch7 discharged - volutary pmts only |
| disposal code BB | bankruptcy, ch13, collect as normal |
| disposal code BA | bad address |
| disposal code B1 | bad address |
| disposal code DD | do not dial, cease and desist <no calls to all #> |
| disposal code NS | non sufficient funds check, two in 12 months |
| disposal code XY | do not accept less than tad in fl, ga, mn, wi, oh |
| disposal code NA | T&I no escrow analysis |
| disposal code NN | T&I no tracking for insurance |
| disposal code NT | T&I no tracking for taxes |
| disposal code RE | research being performed |
| disposal code DS | dispute in process |
| disposal code NR | no reporting to credit bureau |
| disposal code CU | allows extra funds to automatically go to principle balance |
| notes, FI | fixed interest |
| notes, AR | adjustable rate |
| notes, BF | balloon fixed |
| notes, AB | adjustable balloon |
| NOI | NOTICE OF INTENT |
| POI | PROOF OF INSURANCE |
| LWO | LOAN WORKOUT |
| PPP | PREPAYMENT PENALTY |
| BPO | BROKERS PRICE OPINION |
| ACH | MORTGAGE DIRECT, AUTOMATED CLEARING HOUSE |
| PMI | PRIVATE MORTGAGE INSURANCE |
| VOM | VERIFICATION OF MOTGAGE |
| multi loan field, 'a' | associated loan |
| multi loan field, 'E' | escrow |
| multi loan field, 'f/F' | forbearance |
| multi loan field, 'A/AE' | arrearage |
