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ch.3 words

QuestionAnswer
active listening hearing and trying to remember the message
casual listening hearing nd undrestanding the message in the long term.
conflict a disagreement or quarrel
emphatic listening hearing and trying to undrestand the speaker's point of view, attitudes, and emotions
enthusiasm showing excitement or lively interest
evaluating listening hearing and judging the importance or accuaracy of what a speaker is saying
friendliness being supportive, helpful, or kind
gesture the use of your arms and hands to express an idea or feeling
informative listening listening to obtain specifix information or undrestand a message
leadership providing guiddance and including others to act
nonverbal communication messages sent without or in addition to words
paralanguage nonverbal symbols, such as voice pitch, rate of speed, laughing, and sighing
personal space the nearby area around a person or the area the person considers his or her territory
posture the way a person stands or sits
reflective listening hearing, undrestanding, and restating the speaker's message
self-confidence belief in yourself and your abilities
sincerity being open and genuine or earnest
synergy the interaction of people or things that creates or accomplishes more than the sum of the individual efforts or parts
teamwork two or more people acting together to achive a goal
virtual team a group whose members do not share a physicuak workspace but work together using communications technology, such as telephone and e-mail
Created by: KALME01
Popular English Vocabulary sets

 

 



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