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TICO Prep
for Travel Councillor Exam
| Question | Answer |
|---|---|
| In what year was the Travel Industry Act originally introduced? | 1974 |
| What are the three travel industry stakeholder groups? | Government, industry, travellers |
| What is TICO's mission? | TICO’s mission is to promote a fair and informed marketplace where consumers can be confident in their travel purchase |
| These are the responsibilities of TICO | Registration, consumer protection, complaint resolution, government liaison |
| Additional responcibilities | Consumer awareness, Industry awareness, consumer compensation, legislative and regulatory amendments, ethical conduct |
| TIco is funded by a) Ontario Government b) Consumers c) Ontario registrants d)the Canadian Travel industry | c) Ontario Registrants |
| TICO ensures that: a) consumers are aware of thier rights undre the Travel Industry Act, 2002 b) consumers take their vacation in Ontario, c) The travel industry is promoted to consumers, d)consumers will receive the lowest price from travel agents | b) Consumers are aware of their rights under Travel Industry Act |
| TICO ehances undsutrt profesinoalism by: a) offering courses to travel councellers to enhanve their skill b) maintaining an informative and up to date website c) encouraging consumers to consider a career in travel d) working with end supliers | a) offering courses to travellers Councillor to enhance their skill |
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