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chapter 6 part 1
pht 100
| Question | Answer |
|---|---|
| customer servivce & convenience | matters in a community pharm] |
| many near simultaneous tasks with focused care & attention to detail | are done by a tech in a community pharm] |
| a prescription is | medication order written by a licensed practitioner |
| the 1st critical path of a new rx | starts with a receipt of a rx |
| the last critical path of a new rx | ends with dispensing it to the patient |
| the critical path of a new rx | takes about 5-10 minutes |
| another critical path of a new rx | has many phases that are completed by the tech |
| 1st the tech checks the rx for | completion & authenticity |
| 2nd the tech verifies that the patient info | is in the database |
| if the patient info's not the database, the tech gets | needed demographic, insurance, allergy, & health info from the patient to enter |
| 4th the info is entered & | the rx is calculated & billed |
| 5th the pharmacist checks it's accuracy | generates the medication container label |
| 6th the tech asks the pharmacist to check | the DUR for interactions |
| 7th the pills and liquid are | counted and measured |
| the scheduled pills are counted | twice |
| 8th packaging is done for | the rx |
| 9th the rx vial is | labeled |
| in some states the pharmacist has to | label the rx |
| 10th all the re accesories are collected for | the pharmacist to verify |
| 11th the pharmacists checks | initials the rx |
| 12th the vials are bagged with an | info sheet of indications, interactions, & side effects |
| 13th the tech put the stock bottles back marking the | opened bottles of partial drugs left |
| 14th the rx bag is sold to the patient where the inquiry is | the DOB and for scheduled rx's need ID |
| 15th for pickup, the patient | signs |
| good customer service makes | the patient return |
| chains may nat'ly share the profile of | pateints which lists their drugs & demographic info |
| the patient profile has | indentity info, insurance info, med. allergy info, drug history, rx reference, & a HIPAA confidentiality statement. |
| new patients must give | their info with their rx |
| patients must be reached for info if | the rx is phoned in |
| profile must be verified if | the profile name already exist |
| a hard copy form may be filled out for | a new profile |
| techs may talk to patients for | information |
| what's really important to enter into a profile is | drug allergies &/or interaction experiences |
| all patients must be asked about | antibiotic allergies |
| pateints who didn't used to be allergic to antibiotics may | become so later in life |
| some foods like eggs, peanuts, gluten (wheat), dyes, & soy may | cross-react with meds |
| the computer software will warn about | drugs being entered |
| physiological disorders can be | manifested with allergies |
| a rx contains | presciber info, date written, partient info, rx info, inscription, subscription, signa, additional signa, & signature |
| an inscription is | the drug name & strength |
| the subscription is | how to administer the drug |
| the signa is | the directions plus refills |
| e-prescribing is | emailed rx's |
| q s means | quantity sufficient |
| a c means | before meals |
| p c means | after meals |
Created by:
wildap