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CMA Review Pretest 2
For those whom are studying for their CMA certification
| Question | Answer |
|---|---|
| Which type of scheduling allows for the most efficient use of staff, materials, and facilities? | Grouping |
| What piece of mail should be placed on top when sorting the physician's mail? | Envelopes marked personal |
| Open punctuation is characterized by: | Absence of punctuation after the salutation and a comma after the complimentary close |
| The federal insurance program that provides for the medically indigent is: | Medicaid |
| The process of transferring an amount from the day sheet to the ledger is: | Posting |
| A numeric filing system requires the use of: | An alphabetical cross-reference |
| The file folder label for Jennie Holmes-Mathis should be: | Holmes-Mathis, Jennie |
| Third-party participation in an office indicates the relationships among the: | Physician, patient, and insurance company |
| A claim may be rejected by an insurance company because of the omission of: | Complete diagnosis, policy number, patient birth date, & itemization of charges. |
| How much postage is required for a first-class letter that weighs 3 oz. if the first ounce costs $0.34 and each additional ounce is $0.25? | $0.84 |
| When the word Confidential is to be typed on the envelope, it should be placed: | Below the return address |
| The most formal of complimentary closings is: | Very truly yours |
| When making an appointment, what is not needed? | Insurance information |
| This type of call allows more than one person in more than one place to talk simultaneously: | Three-party billing |
| This procedure protects against the loss of data: | Backing up |
| A tickler file is: | Future events arranged in chronologic order |
| What characteristics should a receptionist have that would leave an impression on a patient? | Appearance, professionalism, manners, and attitude |
| A direction to consider additional codes is: | See also |
| A V-code | Refers to factors that influence health status |
| Mail that is opened accidentally should be: | Resealed with tape and noted as opened in error |
| In the problem-oriented medical record (POMR) system, the initial database includes: | A numbered list of present problems |
| A trial balance is a comparison of: | Ledger card totals and account-receivable balance |
| When adding information to the medical record, new notes are added: | Newest to the front |
| What phone call requires immediate transfer to the physician? | Another physician |
| Appointments should be scheduled: | In consecutive order without large gaps |
| Standard-size paper and envelope for business correspondence is: | 8 1/2 X 11; no. 10 envelope |
| Patient's ledger cards should be kept: | In separate ledger files |
| The bank statement is reconciled with | The checkbook |
| The record of the proceedings of a meeting is the: | Minutes |
| The scheduling system based on scheduling similar appointments or procedures together is called: | Grouping |
| Appropriate information to include in a patient information brochure would be: | Information about the scope of the practice |
| A new employee must complete what form? | W-4 Form |
| Patient information that is released without patient's authorization might result in legal charge of: | Invasion of privacy |
| A correctly addressed envelope includes: | Omission of all punctuation |
| What would waive the need for a written release of medical records? | A subpoena |
| In double-entry bookkeeping, the original entry is put onto the: | Daily log |
| Which coding system is not associated with medical procedures? | International Classification of Diseases, nineth edition, Clinical Modification (ICD-9-CM) |
| ICD-9-CM Codes that refer to factors that may influence the patient's health status are: | V-codes |
| The smallest piece of information that the computer can process is a(n): | Bit |
| The index of files on a disk is the: | Directory |
| The appointment system of the office should take into acount the needs of the: | Physician & patients |
| Dear Mrs. May: is an example of: | Mixed punctuation |
| What hospital records may be released by the authorization of the attending surgeon only? | Operative notes |
| An illness that existed before an insurance policy is written is known as a(n): | Preexisting condition |
| If a patient has not been seen in the office for 2 years, where would their medical record be found? | Inactive files |
Created by:
fierysuccubi