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BA 302
Chapter 1
| Question | Answer |
|---|---|
| What is organizational behavior? | The systematic study and application of knowledge about how individuals and groups act within the organizations where they work |
| What are the three levels of Analysis for organizational behavior? | 1) Organization (culture), 2) Group (team dynamics communication, 3) Individual (employee personality, motivation, stress |
| What is Meta-analysis? | Technique used to summarize what other researchers have found on a given topic |
| What is a laboratory study? | Consists of manipulation groups and control groups. Determines causation rather than correlation. Very controlled conditions. |
| What are case studies? | In depth description of a single company or industry. Involves a great deal of detail about the topic being studies. |
| What are surveys? | One of the primary methods for collecting information for OB research. |
| What are field studies? | Research conducted in actual organizations? Observations, interviews, surveys, experiments. |
| What is experimental design? | A study having a group that receives a treatment and a comparison group that receives no treatment |
| What is a control group? | A group that does not receive any experimental manipulation so it can be compared to a treatment group |
| What is a treatment group? | A group that receives experimental manipulation |
| What is a lab study? | Research conducted under controlled conditions and may include observations, interview, survey or experiments |
| What is generalizability? | The likelihood that findings in a given study would be found in another setting or study |
| What is reliability? | The consistency of measurement |
| What is validity? | The truth of the measurement |
| What is correlation? | Measures the strength of the relationship between two variables |
| What is causation? | the act of making something happen |
| What is datum? | The term that refers to a single observation |
| What is data? | The term used to describe multiple observations and is always plural |
| What is employee engagement? | A person who is fully involved in and enthusiastic about their work is engaged |
| What is the triple bottom line? | Evaluating organizations against criteria for economic, social, and environmental viability |
| What is sustainable business practices? | Practices that meet the current needs of businesses without compromising the needs of future generations |
| What is outsourcing? | An organization asking an outside organization to perform functions that could have been performed by itself |
| What is offshoring? | Refers to some or all of a business process being moved from one country to another country |