Help
Options
Question
1) Stress and effects
click to flip
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't know
Question
2) What happens when someone does not effectively manage stress
Remaining cards (49)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
CJA 445
criminal policing
| Question | Answer |
|---|---|
| 1) Stress and effects | Cardiovascular disease, ulcers, high blood pressure, personality problems- anxiety, depression, alienation. Pg.316-lowered productivity and absenteeism, overweight |
| 2) What happens when someone does not effectively manage stress | They may experience numbness, shock, abandonment, helplessness, trouble sleeping, stay away from work, turn to drugs or alcohol, take stress out on family |
| 3) Organization survival is dependent upon what | Its goals |
| 4) Effective stress management | Effective stress management, its a joint effort of both proactive strategies such as training, selection procedures, career development, spousal and fitness programs/ reactive strategies counseling, wellness programs, employee assistance |
| 5) Stress is a problem of incompatibility between what | Stress is an incompatibility between a person and the environment |
| 6) Symptoms of stress? | 5 categories that relate to symptoms: physical, intellectual, emotional, social, spiritual, and burnou |
| 7) What is the most stressful event an officer can experience in line of duty? | a major source of stress is the possibility of becoming involve in a critical or traumatic incident. E.g. having to use lethal force. |
| 8) Police sponsored fear reduction programs | police reduction programs have the ability to yield positive results in a number of areas: citizen participation in a number of areas. Crime prevention programs, crime reporting, positive relations |
| 9) 1st Modern police dept’s | London |
| 10) How organizations can be categorized? | Organizations can be organized by their structure TRUE |
| 11) Effects of police work on the family | There are a number of negative effects police work has on the family: Marital discord, child-rearing problems, sexual promiscuity, loss of non-police friends, and divorce. |
| 12) Formal system in organizations why do have them | The formal organization (chain of command) provides the communication channels for formal communication |
| 13) Civil service commission-purpose-administrative powers | Policy Formulation Roles: Formulates policy. Administrative and Advisory Roles: Advises relative to decisions Adjudicative Roles: Adjudicates decisions Regulatory Roles: Monitors decisions and reviews decision |
| 14) What is situational leadership is | Situational leadership matches the leader behavior to the level of employee development and the task to be performed. |
| 15) Perception-playful jokes | The only thing I can think of is that when people tell jokes, if someone else overhears, it may be perceived in the wrong context???? They can be offensive or hostile toward someone |
| 16) Type of sexual harassment | Quid Po Quo and Hostile Work Environment |
| 17) Steps in recruitment process? | Recruitment is defined as the development of a pool of sufficiently qualified applicants from which to select officers. Residency, Age, Education, Height and weight, and vision requirements |
| 18) After one takes examination, what happens next | Physical Ability Testing |
| 19) The organization of police organizations? Nature? | Police agencies have a bureaucratic structure. The systematic administration of police departments is characterized by specialization of tasks and duties, objective qualifications for positions, action according to rules and regulations, and a hierarchy o |
| 20) Phases of union development | Three phases initial phase, consolation phase, institutionalized phase |
| 21) What police unions usually want to achieve | Goal attainment-Increased attention is given to procuring better working conditions and benefits as opposed to ensuring that the union is recognized. Unions tend to use more moderating tactics such as political pressure, lobbying, and arbitration as oppos |
| 22) Why do police unions collect dues and support | As the union progresses to the institutionalized phase, it develops financial security through the orderly collection of dues. It also procures a staff which carries out union business. |
| 23) Directing style of policing? | The leader lets subordinates know specifically what is expected of them by giving explicit guidance. Appropriate when dealing with a new employee, the leader directs the employees’ behavior by telling them what is to be done, |
| 24) What National Labor Relations Act does? | The National Labor Relations Act the basic law governing relations between labor unions and the employers whose operations affect interstate commerce. The statute guarantees the right of employees to organize and to bargain collectively with their employe |
| 25) Conflict that either party to go through to reach negotiation process | Collective Bargaining process |
| 26) Certain procedures that union goes through for contract negotiations? | Impasse Resolution Procedures-mediation, fact finding, and arbitration |
| 27) Who is ultimately responsible in police dept | The Police Chief |
| 28) Procedures managers can use with administrative challenges | Control procedures assist managers in dealing with administrative challenges. |
| 29) Who in a police dept, exercise the control functions | Administrators are, to varying extents, responsible for exercising each type of control. Managers and supervisors perform the vast majority of the control functions in a police dept. |
| 32) What prevents officers from being arbitrarily dismissed | civil service- protects officers from being arbitrarily dismissed |
| 33) What is an open system | open system- organization as being involved in dynamic interaction with the environment . Open systems managers react to changes in the environment and balance the actions of the organizations with environment situation. |
| 34) Purpose of communication | the purpose of communication is to achieve understanding between two or more people. communication improves service quality, responsiveness, and encourages innovation |
| 34) Purpose of communication | the purpose of communication is to achieve understanding between two or more people. communication improves service quality, responsiveness, and encourages innovation |
| 35) How must communication be view | as a process and each element in the process must be considered if the communication is to be effective. |
| 36) Communication consists of? - | a sender 2. the message 3. a receiver |
| 37) Defintion or oral use of word to communicate | Speech I have it as Verbal Communication (I have this as #38) definition of written or oral words to communicate. |
| 38) Symbolic aspect of communication | symbols are the words, gestures, and pictures that give meaning to another person |
| 39) If part of message is omitted is called what | Filtering- is a process in which part of a message is omitted by either the sender or the receiver |
| 40) Disapproval, criticism, and apathy represent one area of ____ toward police | : negativity???? |
| 41) Age requirements? Pg 362 | The entry level age for police departments refers to a minimum and a maximum age. The vast majority of departments have a minimum age requirement of 21 years; some departments have had lower minimum age requirements ranging from 18 to 20 years of age. |
| 42) Police training-quality and quantity | Kirkpatrick (1977) elaborated four criteria by which to evaluate thee effectiveness of training. Firs, what were the trainees’ reactions to the training? Second, was there learning? Third, what is the resulting behavior? Lastly, training is evaluated by i |
| 43) Universal and understanding of protecting and serving the public is known as | Professionalism in policing |
| 44) Arbitration? | Arbitration in any of its forms is the most controversial impasse resolution procedure short of a strike. Like fact finding, arbitration involves a formal, quasi-judicial setting where each party presents evidence supporting its position to the single neu |
| 45) Feedback loop | It is a back and forth pattern in which the speaker sends a message and the receiver generates a response to the speaker so that the speaker can adjust the next message to fit the previous response. |
| 46) Importance of listening? | Listening is perhaps the most critical of the communication activities. Listening should include active participation in the communication process. That is, the receiver should actively clarify points and seek additional information when necessary. Good l |
| 47) What things cannot be negotiated in union contract | Illegal items are those items that cannot be negotiated as a result of law. For example, a state may have a prohibition against police strikes. The union cannot attempt to include or exclude this provision in the contract. |
| 48) What controls are-police administrators? | Administrators exercise three primary types of control: 1. Output control 2. Behavior control 3. Clan control. Police administrators are, to varying extents, responsible for exercising each type of control |
| 49) Police dept’s-plans of action? | An important aspect of operational planning is contingency or critical incident planning. Police departments should have plans that can be activated when such a disaster occurs |
| 50) What is a feedback loop also known as | It is also known as the communication loop, is generally present in two-way communication |
| Key positions in the house of representatives | Key position in the House of Representatives Speaker of the House - Nancy Pelosi |
Created by:
cmata14