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MOD 3 IHMO final
| Question | Answer |
|---|---|
| The maximum amount of time for which benefits will be paid to the injured or ill person for a diaability is called | benefit period |
| The most common method of payment in the medical office is | personal check |
| when collecting fees, your goal should always be to | collect the full amount |
| An attachment to an insurance policy that excludes certian illnesses or disabilities that would otherwise be covered is referred to as a | waiver |
| The patient is likely to be the most cooperative in furnishing details necessary for a complete registration process | before any service are provided |
| Funding for state disability insurance is usually a small percentage of the employee's wage that | all of these |
| A plan in which employees can choose their own working hours from within a broad range of hours approved by management is called | flex time |
| Residual benefits pay a | partial benefit when the insured is not totally disabled |
| What should be done if an insurance claim denial is received because a billed service was not a program benefit? | send the patients a statement with a notation of the response from the insurance company |
| The first document obtained in the inital patient visit is a | patient information form |
| Coverage that provides a specific monthly or weekly income when a person is unable to work because of an illness or injury is known as | disability income insurance |
| Cash flow is | the ongoing availability of cash in the medical practice |
| Condition that existed and were treated before the health insurance policy was issued are called | preexisting |
| A policy that offers an insured person protection when loss of sight or loss of limbs occurs is called | dismemberment benefit |
| In 1956, Congress established a program under Title II of the Social Security Act for long-term disabilty known as | social security disability insurance |
| What is the type of billing system in which practice management software is used? | computer billing |
| Provisions written into the insurance contract denying coverage or limiting the scope of coverage are called | exclusions |
| the first level of appeal in the medicare program is | redetermination |
| Disability income insurance is available from | all of these |
| the act created to protect worker and their families so that they can get and maintain health insurance if they change or lose their jobs is called | HIPAA |
| The Supplemental Security Income (SSI) program under Title XVI of the Social Sercurity Act provides | disability payments to needy people with limited income and few resources |
| Most legal issues of private health inurance claim fall under | civil law |
| Employment of a billing service is called | outaourcing |
| Which group of accounts would a collector target when he or she begins making phone calls? | 60 to 90 day accounts |
| What is the time limit for a veteran to file a claim to receive outpatient treatment at VA expense for a service connected disability? | within 1 year of sustaining the injury |
| An insurance claim with an invalid procedure code would be | rejected |
| if an insurance claim has been lost by the insurance carrier, the procedures to follow is to | all of these |
| in health insurance, the insured is also called | all of these |
| the part of the legal system that allows laypeople to settle a legal matter without use of an attorney is the | small claims court |
| How may levels of review exist for TRICARE appeal procedures? | Three |
| What is card called that permits bank customers to make cashless purchases from funds on deposit without incurring revolving finance charges for credit? | Debit card` |
| When writing acollection letter | use a friendly tone and ask why payment has not been made |
| Pending or resubmitted insurance claims maybe tracked through a | tickler file |
| When downcoding occurs, payments will | be less |
| What should be done to informa new patients of office fees and payment policies | all of these |