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Nonverbal Test 1
Ch. 1 - 8
| Question | Answer |
|---|---|
| What is the definition of nonverbal communication? | the process of one person stimulating meaning in the mind of another person or persons by means of nonverbal messages |
| What are the types of nonverbal communication? | |
| What is the purpose of nonverbal communication? | |
| What is the importance of nonverbal communication? | |
| Myth #1 | Nonverbal communication is nonsense. All communication involves language. Therefore all communication is verbal. |
| What is the linguistic distinction between verbal and nonverbal messages? | Verbal messages depend on language, but nonverbal messages do not necessarily depend on the presence of any language. |
| What are the difference between accidental and intentional nonverbal communication? | accidental nonverbal communication is when others attribute meaning to another person's behavior without the source being aware of it and intentional nonverbal communication is when the source of the behavior is aware of their communication. |
| What are the functions of nonverbal communication? | The six major functions of nonverbal communication are complementing, contradicting, accenting, repeating, regulating and substituting. |
| What is the definition of complementing? | complementing nonverbal messages are consistent with accompanying verbal messages. |
| What is the definition of contradicting? | nonverbal messages are in conflict with the accompanying verbal messages. |
| What is the definition of accenting? | messages used to accent, enhance, emphasize, or highlight a verbal message. |
| What is the definition of repeating? | messages that serve the function of restating the accompanying verbal message. |
| What is the definition of regulating? | verbal interactions are coordinated through regulation and direction accomplished by nonverbal messages |
| What is the definition of substituting? | messages are sent instead of verbal messages. |
| Yelling "I'll make your life miserable!" or a warm embrace while whispering "I love you" are examples of what? | Complementing behavior |
| Sarcasm, pouting and sneering are examples of what? | Contradicting behavior |
| Pausing before speaking, speaking louder than usual and speaking with or without enthusiasm are examples of what? | Accenting behavior |
| Holding up two fingers when ordering two tacos is an example of what? | Repeating behavior |
| Looking at or away from the other person, raising a finger while pausing to show that you have not finished speaking and raising or lowering the inflection of your voice are examples of what? | Regulating behavior |
| Waving at or beckoning another person to come toward you and glaring at people are examples of what? | Substituting behavior |
| What is image fixation? | a long-term view a person has about his or her image or body. |
| What are the effects of image fixation? | negative feelings including frustration, depression, embarrassment, shame, helplessness, and insecurity as well as mood swings. Easily wounded by hurtful and demeaning comments. |
| What is the "matching hypothesis?" | suggests that, even though men and women might be attracted to people more attractive than themselves, most people select to date or choose partners considered to be in the same attractiveness category as they are |
| What is homophily? | perceived similarity in appearance, background, attitudes, and values |
| What is kinesics? | the study of the communicative impact of body movement and gesture |
| What do kinesic behaviors include? | all gestures, head movements, eye behavior, facial expressions, posture, and movements of the trunk, arms, legs, feet, hands and fingers. |
| Are body movement and gesture "body language" or are they simply behaviors to which another person may attribute some meaning? | They are simply behaviors to which another person may attribute some meaning. |
| What is an emblem? | gestures and movements that have a direct verbal translation, are known by most of a group, class, culture, can be used to stimulate specific meaning in the minds of others, used intentionally, socially and culturally learned, substitute for spoken words |
| A-OK and waving are examples of what? | Emblems |
| What is an illustrator? | gestures and movements that are closely linked with spoken language and help to demonstrate what is being said, but are unable to stand alone and stimulate specific meaning |
| Explaining length and "so-so" are examples of what? | Illustrators |
| What is a regulator? | gestures and body movements that, along with eye and vocal cues, maintain and regulate the back-and-forth interaction between speakers and listeners during spoken dialogue. |
| Turn-taking behaviors are examples of what? | Regulators |
| What is an affect display? | indicate both one's emotional reactions to what is going on and the strength of those reactions |
| Facial expressions, posture and the way a person walks are examples of what? | Affect Displays |
| What is an adaptor? | highly unintentional behaviors that are usually responses to boredom or stress or are closely linked with negative feelings toward ourselves or others. |
| Scratching, rubbing, leg movements and hair twirling are examples of what? | Adaptors |
| What are turn-taking behaviors? | behavior that the speaker uses to either maintain or yield his or her talking turn or that the listener uses to request or decline an invitation to talk. |
| What are the categories of turn-taking behaviors? | turn-yielding, turn-maintaining, turn-requesting, turn-denying |
| What do the authors conclude about deception? Can a lie or a person who is a liar be detected solely by watching nonverbal cues? | No. |
| How does posture communicate? | Our posture can either communicate an openness and willigness to communicate, along with a positive attitude, or it can close our another person and shut off communication |
| What are the dimensions of posture? | immediacy and relaxation |
| What is inclusive posture? | |
| What is noninclusive posture? | |
| ___ are examples of what? | inclusive posture |
| ___ are examples of what? | noninclusive posture |
| What is the difference between face-to-face versus parallel body orientation? | |
| ___ are examples of what? | face-to-face body orientation |
| ___ are examples of what? | parallel body orientation |
| What is "communicator style?" | |
| What are the Norton Communicator Styles? | dramatic, dominant, relaxed, attentive and contentious |
| ___ are the characteristics of what communicator style? | Dramatic |
| ___ are the characteristics of what communicator style? | Dominant |
| ___ are the characteristics of what communicator style? | Relaxed |
| ___ are the characteristics of what communicator style? | Attentive |
| ___ are the characteristics of what communicator style? | Contentious |
| What are the three general dimensions of communicator style? | p. 65 |
| What is the primary tool used for transmitting expressions of emotion? | p. 69 |
| What are the three perspectives on whether facial expressions are innate or learned? | evolution and natural selection, external factors, innate and learned |
| What are the primary facial expressions that, from the day we are born, are very closely linked to our primary emotions? | SCADFISH |
| What does the first S in SCADFISH stand for? | S |
| What does the C in SCADFISH stand for? | C |
| What does the A in SCADFISH stand for? | A |
| What does the D in SCADFISH stand for? | D |
| What does the F in SCADFISH stand for? | F |
| What does the I in SCADFISH stand for? | I |
| What does the second S in SCADFISH stand for? | S |
| What does the H in SCADFISH stand for? | H |
| What are the three primary factors influencing cultural specific differences in our facial expressions? | p. 73 |
| What are facial management techniques? | |
| What is masking? | |
| ___ are examples of what? | Masking |
| What is intensification? | |
| ___ are examples of what? | Intensification |
| What is neutralization? | |
| ___ are examples of what? | Neutralization |
| What is deintensification? | |
| ___ are examples of what? | Deintensification |
| What are affect blends? | |
| When might you use affect blends? | |
| What are the micromomentary facial expressions? | p. 83 |
| How might you interpret micromomentary facial expressions? | p. 83 |
| What is oculesics? | |
| What are the three primary properties of eye behavior? | |
| What is scanning? | |
| ___ are examples of what? | Scanning |
| Explain establishing relationships. | |
| ___ are examples of what? | Establishing relationships |
| Explain defining relationships. | |
| ___ are examples of what? | Defining relationships |
| Explain expressing emotion. | |
| ___ are examples of what? | Expressing emotion |
| What is a mutual gaze? | |
| ___ are examples of what? | Mutual gaze |
| What is a one-sided look? | |
| ___ are examples of what? | One-sided look |
| What is gaze aversion? | |
| ___ are examples of what? | Gaze aversion |
| What is gaze omission? | |
| ___ are examples of what? | Gaze omission |
| What are cultural differences in eye behavior? | |
| What are contextual differences in eye behavior? | |
| What are gender differences in eye behavior? | |
| What is vocalics? | |
| What is paralanguage? | |
| What is sarcasm? | |
| How is sarcasm related to nonverbal communication? | |
| What are voice qualities? | |
| What are vocalizations? | |
| What is vocal character? | |
| ___ are examples of what? | vocal character |
| What is a vocal qualifier? | |
| ___ are examples of what? | vocal qualifier |
| What is a vocal segregate? | |
| ___ are examples of what? | vocal segregate |
| How can silence be used in interpersonal relationships? | |
| How is turn-maintaining accomplished with vocal cues? | |
| How does the voice play a role in turn-yielding? | |
| How does the voice play a role in turn-requesting? | |
| How does the voice play a role in turn-denying? | |
| What is accent? | |
| What is dialect? | |
| What is the difference between accent and dialect? | |
| What are the ways in which accent and dialect impact our judgments of others? | p. 105 |
| What are the three primary dimensions of how we judge the accents of others? | p. 106-107 |
| What are the ways that we modify our voice to reflect the SCADFISH emotions? | p. 109 |
| How might vocal behaviors influence persuasion? | |
| How might vocal behaviors influence confidence? | |
| What are the vocal characteristics of good delivery? | |
| What is proxemics? | |
| What is the primary category of territory? | |
| What is the secondary category of territory? | |
| What is the public category of territory? | |
| What is the home category of territory? | |
| What is the interactional category of territory? | |
| What is the body category of territory? | |
| ___ are examples of what? | the primary category of territory |
| ___ are examples of what? | the secondary category of territory |
| ___ are examples of what? | the public category of territory |
| ___ are examples of what? | the home category of territory |
| ___ are examples of what? | the interactional category of territory |
| ___ are examples of what? | the body category of territory |
| What are territorial defense actions? | |
| How are markers, labels and offensive displays used? | |
| What is encroachment? | |
| What is violation? | |
| What is invasion? | |
| What is contamination? | |
| ___ are examples of what? | violation |
| ___ are examples of what? | invasion |
| ___ are examples of what? | contamination |
| What is territorial defense? | |
| What are the factors influencing territorial defense? | |
| What is personal space? | |
| What are the zones associated with personal space? | |
| How do gender and cultural differences influence one's personal space norms? | |
| What is haptics? | |
| What role does touch play in human development? | |
| What is marasmus? | |
| How is touch behavior different among adults versus children? | |
| What are licensed touchers? | |
| What role do licensed touchers fill in our society? | |
| What is professional-functional touch? | |
| What is social-polite touch? | |
| What is friendship-warmth touch? | |
| What is love-intimacy touch? | |
| What is sexual-arousal touch? | |
| ___ are examples of what? | professional-functional touch |
| ___ are examples of what? | social-polite touch |
| ___ are examples of what? | friendship-warmth touch |
| ___ are examples of what? | love-intimacy touch |
| ___ are examples of what? | sexual-arousal touch |
| How do we come to know what is "normal" for touch behaviors? | |
| What is touch apprehension? | |
| What role does emotion play in touch behaviors? | |
| What do touch behaviors demonstrate with regard to status? | |
| What is skin hunger? | |
| Why do we need touch in our lives? | |
| What are some of the cultural contexts discussed in class in which we use touch rituals? | |
| Myth #2 | Nonverbal behavior accounts for most of the communication in human interaction. |
| Myth #3 | You can read a person like a book. |
| Myth #4 | If a person does not look you in the eye while talking to you, he or she is not telling you the truth. |
| Myth #5 | Although nonverbal behavior differs from person to person, most nonverbal behaviors are natural to all people. |
| Myth #6 | Nonverbal behavior stimulates the same meanings in different situations. |
| What is the continuity distinction between nonverbal and verbal messages? | Verbal messages are discontinuous, but nonverbal messages are continuous. Nonverbal behavior never stops. |
| What is the processing distinction between nonverbal and verbal messages? | Verbal stimuli is processed on the left side of the brain and nonverbal stimuli is processed on the right side of the brain. |
| What is the outcome distinction between nonverbal and verbal messages? | Verbal messages serve primarily a content or cognitive function and nonverbal messages serve primarily an affective, relational, or emotional function. |
| What is the absolute distinction between nonverbal and verbal messages? | Verbal messages generally have an explicit intent or meaning and nonverbal messages often convey an implicit or questionable meaning. |
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