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N254 Ch. 4
| Question | Answer |
|---|---|
| what theory defines leadership based on certain traits? | trait theory |
| What theory states that leaders are made through education, training, and life experiences | behavior theory |
| Intelligence, personality, and abilities are categories of what theory? | trait theory |
| vigor, persistence, self confidence, and stress resistance are common in which theory? | trait theory |
| In which theory are personal traits considered a foundation for leadership? | behavioral theory |
| In this leadership style the leader assumes that individuals are motivated by external forces such as power, authority, and the need for approval | autocratic |
| In what leadership style does the leader make all the decisions | autocratic |
| What leadership style uses coercion, punishment, and direction to change followers' behavior and achieve results? | autocratic |
| What leadership style assumes that individuals are motivated by internal drives and impulses, want active participation in decisions, and want to get the task done? | democratic |
| What leadership style uses participation and majority rule | democratic |
| What leadership style assumes that individuals are motivated by internal forces and that they need to be left alone to make decisions about how to complete the work | laissez-faire |
| In what leadership style does the leader provide no direction or facilitation | laissez-faire |
| In what leadership style does the leader rely on organizational policies and rules to make decisions | bureaucratic |
| What type of leadership is based on the premise that individuals engage in social interactions expecting to give and receive social, political, and psychological benefits or rewards | transactional leadership |
| In what type of leadership is social interaction between leaders and followers considered economic | transactional leadership |
| What type of leadership focuses on the importance of interpersonal relationships and effecting revolutionary change in organizations and human service | transformational leadership |
| What type of leader is able to appeal to individuals better selves rather than their self interests | transformational leader |
| What type of leadership effects change in an organization through commitment to the organizations vision | transformational leadership |
| What are the four basic functions of a manager | planning, organizing, directing, and controlling |
| what are the four stages of planning | establish goals, evaluate the present situation and predict future trends/events, formulate a planning statement, and convert the plan into an action statement |
| what is the process of coordinating the work to be done | organizing |
| what is the process of getting the organizations work done | directing |
| what involves comparing actual results with projected results | controlling |
| What involves establishing standards of performance, determining the means to be used, evaluating performance, and providing feedback | controlling |
| what are the 3 interpersonal roles in mintzbergs behavioral description | figurehead, leader, liason |
| what are the 3 informational roles in mintzberg's behavioral description | monitor, disseminator, spokesperson |
| what are the 4 decisional roles in mintzberg's behavioral description | entrepreneur, disturbance handler, resource allocator, negotiator |
| What role reflects the ceremonial performance of duties such as welcoming new employees at orientation or attending social events | figurehead |
| what role is a manager performing by defining the work environment of the organization and taking responsibility for the work of associates | leader |
| what role deals with expanding the manager's information sources and networks outside the organization | liaison |
| in what role does the manager informally seek information about the organization through internal networks, gossip and observation | monitor |
| in what role do managers either share information between work units or share information from outside the organization | disseminator |
| as a ----- the manager shares information with individuals outside the organization and provide visibility for the organization | spokesperson |
| The --- seeks ways to solve problems and make improvements in the organization | entrepreneur |
| what role is the nurse manager performing when they respond to unforseen circumstances such as replacement of staff when someone calls in sick | disturbance handler |
| in this role the manager schedules their own time, assigns staff, and manages financial resources | resource allocator |
| a nurse manager functions as a --- when they deal with outside forces that mediate resources and decisions | negotiator |
| --- involves receiving and sharing information with others | communicating |
| --- involves using information to manage the work of others | controlling |
| ---involves encouraging and enabling others | leading |
| ---is establishing networks outside the unit in order to relay needs and exchange influence | linking |
| --- includes taking supervisory actions: directing change, handling disturbances, and negotiating with other departments | doing |
| What are the 5 AONE core of leadership competencies | communication and relationship management, professionalism, business skills and principles, knowledge of the health care environment, and leadership |
| What are 6 roles and functions of nurse managers | excellent clinical practice, resource management, development of personnel, institutional compliance with standards of care, strategic planning, and facilitating cooperation with other disciplines |
| What level manager is responsible for supervising the work of nonmanagerial personnel and the day-to-day activities of a specific work unit or units | first-level manager |
| A nurse in what level of management functions as a liaison to the nurse manager, assisting in shift by shift coordination | charge nurse |
| a nurse in what level of management has responsibilities that are confined to a specific shift or task | charge nurse |
| Who is the charge nurse accountable to | the nurse manager |
| the vp of nursing is in what level of management | upper level management |
| a director of nursing is in what level of management | middle level management |
| what nurse supervises LPNs, other professionals, and assistive personnel | the staff nurse |
| who is a lateral integrator of care responsible for a group of clients within a microsystem of the health care setting | clinical nurse leader |
| at what level of education must a clinical nurse leader be prepared | masters |
| a --- designs, implements, and evaluates client care by coordinating, delegating, and supervising care provided by the health team | clinical nurse leader |
| what contemporary theory of leadership is based on the concepts of chaos theory, shifting reality, fluid roles where information is available to all including patients | quantum leadership |
| what contemporary theory of leadership is based on personal qualities such as charm, persuasiveness, personal power, self confidence, extraordinary ideas, and strong convictions | charismatic leadership |
| what contemporary theory of leadership involves participants being equally responsible for achieving the goals of the organization, may include self directed work teams, shared governance and co leadership | shared leadership |
| what contemporary theory of leadership is based on the premise that leadership originates from a desire to serve and others' needs take priority | servant leadership |
| The use of the internet has made access available to health care workers and patients, by a health care worker educating patients on how to use the information the worker is using what contemporary theory of leadership | quantum leadership |
| If a nurse manager offers to grant special requests for time off to employees that agree to work overtime the manager is using what contemporary theory of leadership | transactional leadership |
| when a nurse manager convenes a group of health care workers or nursing staff to develop a staff orientation program they are using what contemporary theory of leadership | relational leadership |
| work groups that manage their own planning, organizing, scheduling and day to day work activities | self directed work teams |
| when two people work together to execute a leadership role this is called | co leadership |
| what are 6 skills needed for servant leaders | listening, awareness, persuasion, foresight, stewardship, commitment |
| in ---the follower is an active participant in the relationship with the leader | follwership |
| what form of leadership is useful in crisis situations | autocratic |
| what form of leadership is ineffective in health care organizations | laissez-faire |
| what form of leadership results in higher staff satisfaction | democratic |
| what are the three components of critical thinking | problem solving, decision making, and creativity |
| ---is the ability to develop and implement new and better solutions | creativity |
| --involves selecting one of several alternatives, each of which may be appropriate under certain circumstances | decision making |
| ---involves diagnosing a problem and solving it which may or may not involve deciding on one correct solution | problem solving |
| what are the four stages of creativity | preparation, incubation, insight, verification |
| in the ---stage of creativity, information is gathered that is necessary to understand the situation | preparation |
| in the ---stage of creativity, as much time as possible is allowed to elapse before deciding on solutions | incubation |
| in the ---stage of creativity solutions may emerge after a period of reflection | insight |
| in the -- stage of creativity a solution is implemented and it is evaluated for effectiveness | verification |
| what are the steps in the decision making model | define the problem, set the criteria, weight the criteria, seek alternatives, test alternatives, troubleshoot, and evaluate |
| what are the steps to problem solving | define the problem, gather information, analyze the information, develop a solution, make a decision, implement the decision, evaluate the solution |
| what are the disadvantages of group problem solving | increased time/resources, benign tyranny, groupthink, premature occurrence, risky shift, resistance by managers |
| a technique to minimize groupthink with a formal debate | dialectal inquiry |
Created by:
misslyriclynn