Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
study NBE arts 6
| Question | Answer |
|---|---|
| Disposition of human remains by cremation, without formal viewing, visitation or funeral ceremony with the body present? | direct cremation |
| In many States, the permit to operate a crematory states that the opacity shall not exceed________ % except for __________ seconds in any ________ minute period. | 20; 30; 60. |
| Named for the King of Cria, whose wife, Artemisia, built one of the Seven Wonders of the Ancient World, astructure used for entombment. A building that houses crypts (1) | Mausoleum (1) |
| for burial. A community form of this building is used for many families, and a private one is generally sold for use by a single family describes ___. (2) | Mausoleum (2) |
| In cremation, the __________ supplies heat to raise the temperature of the cremation chamber to the point where combustion of the human remains and container is possible. | burner |
| A container for the preservation of relics of a Saint: | reliquary |
| A cemetery created by an act of congress for the burial of those that served in the military: | Veterans Cemeteries |
| A ceremonial construction made of wood and fire, designed to reduce a deceased human body to ashes: | pyre |
| In the middle of the 17th century, Sir Thomas Browne wrote the earliest known essay in defense of _________." It stressed the advantages of this form of burial. | urn burial |
| ___________ is/are recommended to assist in loading casketed or containerized human remains into the cremation unit. | A 2 1/2 inch diameter cardboard roller |
| The number of cremated remains that may be buried in a single normal size grave is controlled by: | Cemetery policy |
| A stone with an inscription used to mark the grave. May be as simple as the name and dates- John Doe 1927 - 2004: | Gravestone |
| Carbon monoxide release from the crematory retort is an indication of: | Incomplete combustion |
| Chlorinated plastic containers should be: | refused by the crematory |
| Most modern crematory retorts operated in the U.S are fired by: | natural gas. |
| A receptacle for cremated remains usually made of cardboard, plastic or similar materials designed to hold the cremated remains until an urn or other permanent container is acquired or other disposition is made? | temporary container |
| The person or persons with the paramount right to authorize the cremation of a deceased human? | Authorizing agent |
| A group of two or more adjoining graves, crypts or niches controlled by one title holder: | Lot |
| The first crematory built in the United States was built in which year? | 1876 |
| In which of these chambers is the body placed for cremation to begin? | primary chamber |
| In a hillside cemetery, where the grave is on a steep slope, it might be necessary for the funeral director to ____________ in order to keep the lowering device level over the grave. | use crib work |
| A written description of a new idea that projects marketing, operational, and financial aspects of a proposed business: | Business plan |
| The process of planning the development, pricing, promotion, and distribution of an organization's goods/services: | Marketing Management |
| A comparison of profit with each item of expense in the income statement expressed as a percentage of sales income: | Operating ratios |
| An intangible asset which enables a business to earn a profit in excess of the normal rate of profit earned by other businesses of the same kind: | Goodwill |
| It is recommended that a casket selection room carry a maximum of units . | 30 |
| The primary reason behind the selection of a particular casket is said to be its ____________. | Beauty and Finish |
| If a manufacturer's standard metal casket is 23 inches wide, how wide is a oversize casket labeled as 23 XXX? | 29 inches |
| A business entity that has a distinct existence separate and apart from its individual members: | Corporation |
| Balance of costly goods paid for in small monthly (fractional) payments over a specific period of time: | both installment credit and closed end credit |
| A casket that is completely sealed by fusion or soldering so that it is "air tight" is said to be ______________ sealed. | hermetically |
| The thickness of a non-ferrous metal casket is expressed in terms of: | ounces per square foot |
| The sum of a group of sales figures divided by the number of units is known as the | average sale |
| A casket which has sides that are vertical, or at right angles to the bottom is called a/n: | state casket |
| Insurance that provides monetary benefits to a business that has experienced an unforeseen peril, such as flood, fire, etc.: | Casualty insurance |
| The absence of employment discrimination based on race, color, religion, sex, or national origin is the purpose of this legislation: | Equal Employment Opportunity Act |
| An agreement that payment for a product or service will be made at some later date: | Credit |
| An exterior finish in which the casket surface is coated with a substance that wrinkles as it dries is | a crinkled finish |
| A non-movable handle consisting of lug only (designed so that the bar and arm are part of the lug) is referred as a _______________ handle . | bail |
| Federal legislation that requires employer to treat applicants and employees equally regardless of age: | Age Discrimination in Employment Act |
| Any borrowed or loaned capital invested in the business that must be repaid to creditors | Debt equity |
| A material primarily used as a backing material in the construction of caskets is | fiberboard |
| This Federal body of laws which outlaws discrimination in employment against Vietnam Era veterans : | Vietnam Era Veterans Readjustment Act |
| It is recommended that a casket selection room carry a minimum of | 12 caskets |
| Using a casket that comes from a source other than the funeral home providing services ___. | must be accepted with no objection |
| Which of the following is not a hardwood used in casket construction? | redwood |
| The statistical study of human populations with respect to their size, density, distribution, composition, and income: | Demographics |
| A strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored is the | gimp |
| A source of information that is used by a business to determine where the potential customers are located is a | Market survey |
| A pricing method which creates a total price for all services and the casket is called a _____________ pricing method | unit |
| A type of grief which is suppressed and or postponed is | delayed grief |
| According to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed | congruence |
| The ultimate decisions about the details of a funeral are the responsibility of: | family |
| The assumption of blame directed toward one's self by others is called | shame |
| A non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health is called ___________ counseling. | client-centered |
| A must behavior for all members of society that is not enforceable by law but will be enforced by other members of society as with shunning | mores |
| The third of Kubler-Ross' stages of anticipated grief is identified as | bargaining |
| Contemporary funeral rites could be considered | Adaptive funeral rites |
| According to client- centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed | congruence |
| Factors that complicate grief include: Relationship, Circumstantial, Social, Historical, and _______________. | Personality |
| Which of the following would NOT be an acceptable counseling principle applicable to funeral service? | insist the client gain a new perspective |
| Relocation, travel: | Mobilization |
| A joint/extended family is usually | patriarchal |
| A funeral devoid of religious connotation: | Humanistic funeral |
| Carl Rogers is most frequently associated with | non-directive counseling |
| Having an intense feeling of loss or lack of something deemed to be important and longing for that something or someone: | yearning |
| Grief extending over a long period of time without resolution is called | complicated grief |
| According to Wolfelt- The ability to be considerate and friendly as demonstrated by both verbal and nonverbal behavior: | Warmth and Caring |
| A division of a culture that has traits in common with that culture but has unique traits of its own is a | subculture |
| The killing of one human being by another: | homicide |
| In Sociology, the tendency of offspring to move to new homes away from their place of birth and childhood is called: | neolocalism |
| Crying in response to loss is a common human occurrence. Psychologically this is classified as ___. | an external response to an emotion |
| Because of _____________ there was a loss of individual craftsmanship. | Industrialization |
| Which of the following is NOT a distinct role of the funeral director in helping the bereaved family gain insight into problems and discovering ways of coping with those problems? | the ultimate decisions of the funeral should be influenced by the funeral director |
| Which of the following would NOT be part of typical interview skills applied during the funeral service arrangement conference? | grief therapy |
| Compared to the joint family, a nuclear family is: | the smaller group |
| The single most important item of information to be required during the notification of death is the: | name of the deceased |
| When the remains have been prepared at the mortuary and later taken to a Presbyterian church for the funeral service, the funeral director normally provides all of the following except the: | prie dieu |
| External communication includes: 1- personal letters 2- congratulatory notes 3- memos 4- letters of reference | 1, 2 and 4 |
| The time limit for the V.A. “application for burial benefits” is: | 2 years from the date of cremation or permanent burial |
| Veterans Administration Application for Headstone or Marker is: | Form 40-1330 |
| The Jewish term for a funeral cortege? | levaya |
| The ability to project oneself into another person's point of view, so as to experience the other's thoughts and feelings: | empathy |
| A type of pre-need arrangements that means the funeral home applies the amount already paid, plus accruals to the balance due. The cost of the funeral, however, will be whatever the current price is for service and merchandise. | Non-guaranteed |
| Caskets prepared for burial at sea must have: | a total of 20, 2 inch holes drilled in them. |
| The sales agreement between the funeral home and the family for the purchase of merchandise and services: | Statement of Goods and Services Selected |
| "On behalf of the family, we would like to thank all of you for your love, support and attendance here today. We thank (Reverend, Father, Pastor, Bishop) for conducting the service and for his/her comforting remarks. (1) | dismissal (1) |
| We thank those of you that sent these beautiful floral arrangements for the family to enjoy. This concludes the funeral service for (Name). May God bless his/her memory. This could be an example of a ____________. (2) | dismissal (2) |
| The prie dieu in the Roman Catholic church signifies: | a kneeling bench or rai |
| The Eastern Orthodox funeral is held: | with the casket open during the service |
| When Mr. and Mrs. Smith called at College funeral home to pay respects and greet the family of Bob White, the attendant ushered them to a stand where they could register their attendance in writing as a keepsake for the family of who attended services | register book |
| Which of the following is being used when the funeral director does not remain in the selection room throughout the selection process? | indirect presentation |
| Excessive written or verbal communication would be considered: | message overload |
| Which of the following has no time limit for filing the appropriate Veteran's Administration application for benefits? | marker |
| College Mortuary receives a first call. Which of the following can be used as transfer vehicles (or vehicles generally used for transporting the uncasketed dead human body from the place of death to the mortuary): | Funeral Coach SUV all of these can be used Van |
| When preparing for a burial at sea, to meet EPA Regulations, the casket and body plus any ballast added must weigh a minimum of ___ pounds. | 300 lbs. |
| Eligibility for the social security lump-sum death benefit is measured by: | marital status of the deceased |
| Provides the family with instructions on what is needed for the arrangement conference: | First Call Brochure |
| The document that can be produced when the completed death certificate is filed is the: | burial-transit permit |
| What do we call business communications that are sent to receivers within a company? | Internal communication |
| The ceremony of washing the deceased before burial by the Chevra Kaddisha is the: | taharah |
| A service commemorating the deceased with the body present: | funeral ceremony |
| The major source of mortuary law is | common law |
| The Johnson family owns two funeral homes. One is in the older part of the city and was started by their grandfather 60 years ago. The other is only 5 years old and is located in one of the newer suburbs. (1) | the GPL's may be different at each location (1) |
| They are both incorporated under the same corporation document and all of the stock is owned by members of the same family. Which of these statements about the GPL is correct? (2) | the GPL's may be different at each location (2) |
| Match the term with the appropriate definition Insolvent estate | The condition of the estate of a deceased person which is unable to pay the debts of the deceased and/or the estate. |
| An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining: | alternative container |
| A nuncupative will is | an oral will |
| One of the categories required to be itemized on the GPL (if the funeral provider offers the service). This involves services of the funeral provider after another firm at the locale of death has provided initial service. (1) | Receiving remains (1) |
| Funeral Rule requires package pricing of this service with a description of the components included (2) | Receiving remains (2) |
| A disposition of human remains by cremation, without formal viewing, visitation or ceremony with the body present: | direct cremation |
| A court of original general jurisdiction is | a trial court |
| When a judge wants you to appear in front of her court for a minor offense she will issue a: | summons |
| In regard to employer-employee relationships, the ethical funeral director should: | provide environmentally safe working conditions |
| Date that the specific price list was put into use is called ___. | effective date |
| The profits of a corporation belong to the corporation until set aside by the directors for distribution as | dividends |
| The person protected by insurance against property loss or damage is the: | policy holder |
| Which of the following is classified as movable personal property? | furniture |
| A principal owes which of the following obligations to the agent? | compensation |
| Which of the following is a fee that a funeral home could charge? | both Estate Claims Fee and Insurance Processing Fee |
| The Crane Funeral Home offers a variety of Funeral Programs; color, black & white, Oversized- large print, Tri-fold, etc. These are sold in lots of 50 or 100 and the price varies with the quality of paper and style of printing. the clinet families choices | the GPL lists additional merchandise |
| When a funeral director has a dead human body in his care, he is properly termed a | custodian |
| Personal property which can be seen and touched is | tangible personal property |
| According to the FTC Funeral Rule, which of these is NOT part of the direct burial package? | grave liner |
| The person who receives the proceeds from an insurance policy is called the | beneficiary |
| The means whereby one party conveys his rights or benefits in a contract to another who is not a party to the original contract. The original contract remains in force, | assignment (1) |
| the other party to the contract does not have to give approval for the transfer of benefits to the new party is called ___. | assignment (2) |
| The method of price quotation by which each unit of service and/or merchandise is priced? | itemization |
| The condition of an estate of a deceased person which is unable to pay the debts of the decedent and/or the estate is referred to as being | insolvent estate |
| Indorsements of commercial paper include which of the following? warranted indorsement blank indorsement qualified indorsement restrictive indorsement | 2, 3 and 4 |
| Which one of these is a legally designated necessary, as such it is allowed to be paid by the estate? | medical bill |
| The law whose purpose is to compensate the aggrieved, not to punish the wrongdoer is | tort law |
| A principal owes which of the following duties to the agent? | Compensation |
| A gift of personal property received through a will is a | bequest |
| A written disposition of property, real or personal, to take effect at the death of an individual is called a | will |
| Which of the following consists of the rules, ideas, and the beliefs shared by members of society for living and dying, which are learned directly or indirectly? | Culture |
| Match the term with the appropriate definition Codicil | An addition or amendment to a last will and testament is executed with the same formality as the will |
| Mr. Johnson passes away without a will. He is said to have died _____________. | Intestate |
| A court order forbidding a certain action from occurring thus protecting the status quo is ___. | an injunction |
| When the services include embalming, which of these charges may also legally appear on the Statement of Funeral Goods and Services Selected? | cosmetizing |
| What or who is a Bonze? | Buddhist Priest |
| Which of the following denominations traditionally utilize a pall during the funeral service? Roman Catholic Episcopal Lutheran Baptist Free Methodist Mormon | 1, 2, and 3 only |
| A Christian symbol consisting of plain bars and no corpus is called: | a cross |
| Incorrect thoughts that lead us to believe that we have heard the message before are | Faulty assumptions |
| Which of the following is the officiant at the funeral service for the church of Jesus Christ of Latter-day Saints? | Bishop |
| In the funeral procession, the family car should be placed | Directly after the funeral coach |
| The act of placing the dead human body in the ground. | Interment |
| The seating or auditorium section of the liturgical church where the members of the congregation are seated is called: | Nave |
| In a Liturgical Church, the right side of the church (as the congregation faces the altar) from which readings and prayers are often proclaimed is known as the _________ side. | Epistle |
| Leader of the local congregation, in Islam | Imam |
| Which OSHA regulation limits the level of workplace exposure to formaldehyde?,, | Formaldehyde Standard,, |
| An agent or material exposing one to risk: | hazardous materials |
| The acronym AL stands for which regulatory term?,,, | Action Level,, |
| OSHA Form 301 is also called the ____________ and must be kept 5 years from the date of the occurrence. | Injury and Illness Incident Report |
| What type of hazard can be represented by the Exclamation Mark Pictogram? | Irritant |
| Mrs. Thompson's daughter gave the funeral director a brooch. Mrs. Thompson's daughter is the: | Bailor |
| The funeral director received a broach from Mrs. Thompson's daughter to place on the body in the casket and to be returned after the services. The funeral director is the: | Bailee |
| Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the | Trustor |
| During a baptism the priest anoints with consecrated oil the forehead, lips, and heart of the individual being baptized. The consecrated oil is known as | Chrism |
| Mrs. Thompson entrusts her pre-arrangements with Joyovich Funeral Home. Joyovich Funeral Home is the | Trustee |
| Mrs. Thompson's daughter gave the funeral director a watch and a broach to use for her mother's visitation and funeral. The items will be returned after the funeral. This is an example of: | Bailment |
| An Orthodox Jewish person dies at home. Death occurs at 7:30 a.m. Saturday morning. When is it appropriate for the funeral director to contact the Rabbi regarding the death? | After sundown Saturday |
| A person makes prearrangements and prefunds the contract by giving the funeral director the total amount. The funeral director deposits the funds in a bank to be withdrawn upon death of the client. The bank is known as the: | Fiduciary |
| Which of these items should be in the hands of a deceased Roman Catholic communicant in the casket? | rosary beads |
| The funeral director sends Mrs. Thompson to Florida via a common carrier. The funeral director is the | Consignor |
| While meeting with a family to arrange the funeral of a member of the Episcopal Church in your town, the daughter of the deceased tells the funeral director she wants to deliver the eulogy during her mother's funeral service at church. (1) | Tell her that eulogies are not permitted, but suggest she speak with the Rector while planning the mass about her concern. (1) |
| You have a good relationship with both the family, the church, and its current Rector who you know to be a very traditional person. How can you advise the daughter regarding the Episcopal Church's views on family giving eulogies? (2) | Tell her that eulogies are not permitted, but suggest she speak with the Rector while planning the mass about her concern.(2) |
| Mrs. Thompson passes away. She is a long-time member of the local Episcopal Church. You are unfamiliar with the specifics of the church, but you locate the Rector who informs you that Mrs. (1) | Right side as the congregation looks at the altar |
| Thompson's family should be seated on the Epistle side of the church. Where does the Priest expect you to have the family seated? (2) | Right side as the congregation looks at the altar (2) |
| Thompson Funeral Home sends human remains via common carrier to Fitzgerald Funeral Home. Fitzgerald Funeral Home is the | Consignee |
Created by:
peggert