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Practice test
| Question | Answer |
|---|---|
| What is cholecystitis? | Inflammation of the gallbladder |
| Which lobe of the brain is responsible for processing vision and visual information? | Occipital |
| What is the FIRST step of the procedure for a M.A when preparing to administer an intramuscular injection to a pt? | Verify the patient name, date of birth and medication allergies. |
| Sickle cell anemia is a disease that primarily affects which ethnic group? | African Americans |
| When a patient's report is received in the office, what should a medical assistant do? | Date, time, and file in chart. |
| What legal issue is defined as dereliction of duty by physician to patient? | Malpractice |
| Which part of the nervous system consists of nerves that branch out from the brain and spinal cord? | Peripheral |
| What telephone call has the highest priority? | Pt who of short of breath |
| Which statement is ALWAYS true about personal information on the patient? | It should be kept confidential |
| Which condition is characterized by an increase of pressure in the eye? | Glaucoma |
| What manual would be used to code an EKG procedure? | CPT |
| What is the appropriate method to open a person's airway? | Head tilt, chin lift |
| A new patient comes to the office to discuss treatment for breast cancer. What should the medical assistant NOT do? | Share similar experience |
| The dr orders an injection of antibiotics for a pt who has an infection. Which code is used to document the procedure? | CPT |
| What Information is required on a referral form? | Patient name, doctor name, diagnosis |
| What screening tool SHOULD be used when a patient complains of a headache? | Pain scale |
| Which section of the patient's record are allergies recorded? | Medical history |
| What is the M.A's First priority after administering a vaccine to a patient? | Record the vaccine in the patient's chart |
| Which insurance is appropriate for a job-related injury? | Workers Compensation |
| What body system is being tested by a spirometry? | Respiratory system |
| When does a medical assistant create a new electronic medical record? | When scheduling an appointment for a new patient |
| What behavior should the MA recognize if alcohol is noticed on a pt breath at f/u visit after the dx of terminal illness? | Defensive mechanism |
| Which site on the body is most commonly used to collect a capillary blood sample? | Ring Finger |
| What activity is a violation of lab safety requirements? | eating and drinking |
| Which instrument is used to examine eye during a physical examination? | Ophthalmoscope |
| What is the proper correction method on handwritten progress notes? | Single line drawn through entry |
| When should the table paper be changed? | After each patient |
| What should the medical assistant do when speaking with an angry patient? | Remain calm and ask how to help |
| Which body system is most affected by emphysema? | respiratory |
| Which procedure involves severing the vas deferens? | Vasectomy |
| What type of mask would be used to administer a small- volume nebulizer (SVN) to a toddler? | Mouthpiece tube |
| What must the patient pay to the provider for services before health insurance benefits begin? | Deductible |
| What information should be recorded on the patient's appointment card? | Date and time of next treatment |
| What is the correct ratio of bleach to water for a solution to clean a blood spill? | 1:10 |
| What computer application is used to enter a patient's vital signs? | EMR |
| Who determines prior authorization for payment of a medical procedure? | Insurance company |
| What is the correct position of the needle for venipuncture? | Bevel up |
| What is required prior to performing a CLIA waived test? | Record controls prior to testing |
| When prepping a patient for an in office procedure, which is not the responsibility of the medical assistant? | Administering an anesthetic |
| How long can a urine specimen sit on the counter before it needs to be refrigerated? | 60 min |
| What is the discount or refunds applied to an account? | Adjustment |
| What are two commonly used patient identifiers? | Full name, date of birth |
| What phase of the cardiac cycle produces the greatest amount of blood pressure? | Systolic |
| What is the most likely indicator when a medical assistant notes blackened tissue the wound bed? | Necrotic tissue |
| What does the medical assistant not sign or initial as part of a patient's medical record? | Diagnosis |
| When assisting the provider during a procedure, which task is the responsibility of the medical assistant? | To follow the sterile technique |
| What is the correct water temperature to perform an ear lavage? | Warm |
| What is most important for the medical assistant to ensure when preparing the back office for patients? | All equipment is functional and rooms are stocked |
| What is the first thing to do if a patient's FBS result is 300 mg/dl? | notify the physician |
| What is the primary purpose of draping a patient during a physical exam? | Provides comfort and modesty for the patient |
| What is the normal range for an adult pulse? | 60-100 beats per minute |
| A patient walks into the office with flu like symptoms. What should the medical assistant do first? | Isolate the patient from others |
| Which behavior demonstrates positive nonverbal communication? | Leaning forward to listen |
| What does the prefix hydro- mean? | Water |
| Which is the method of administration of medication under the tongue? | Sublingual |
| What is the best method for determining the quality of sterilization? | biological indicators |
| What pt information is not needed to complete the insurance claim form? | Credit card information |
| What should not be done when answering a telephone? | Immediately put caller on hold |
| What is the violation of the national patient safety goals (NPSG)? | Pt falls off the exam table |
| What area of the body is lateral? | The side |
| What is the correct use of a walker? | Pick up and place down on all four legs simultaneously |
| What is the thing to do if the pt's FBS result is 300 mg/dl? | Notify the physician |
| What blood pressure condition does the reading 146/96 indicate? | Hypertension |
| What should the M.A do first before changing a dressing? | Explain the procedure to the patient |
| Which observation would NOT be considered a safety hazard in an exam room? | Locked medicine cabinet |
| What is the best method used to collect a sample of wound discharge? | Rotate swab back and forth |
| What is the primary purpose for draping the patient during a physical exam? | Provides comfort and modesty for the patient |
| When obtaining a patient's blood pressure, the head of the stethoscope should be placed over which artery? | Brachial |
| What is polycythemia? | An excess of red blood cells |
| What is the first step in setting up a sterile field? | Wash hands |
| What acid is secreted by the stomach during digestion? | Hydrochloric acid |
| What is not required information for a prescription refill requested over the phone? | Responsible party |
| Which reason should the retrieval of patient record not be granted? | to fulfill the request of a spouse |
| When is a fasting blood draw most commonly scheduled? | At the beginning of the day |
| What should the M.A verify with the PT before the pt disrobes for an exam? | Reason for exam |
| How many mls are administered if the physician orders amoxicillin 500mg x 1 and the vial reads 1,000mg/ml? | 0.5ml |
| What information does the medical assistant routinely verify when a pt checks for an appointment? | Name, date of birth, address, insurance information |
| What is one of the six Cs of charting? | Confidentiality |
| What color exudate must be reported to the physician? | Green |
| A pt informs the m.a she is being physically abused and insists the information be kept confidential. What should the m.a do? | Inform the physician |
| When counting respiration on pulse, how long should the medical assistant observe the pt? | 60 seconds |
| How full should the sharps container be before changing it? | 3/4 full |
| What defines the activities allowed by the state licensing boards and laws for a healthcare professional or discipline? | Scope of practice |
| What is the minimum wait time to ensure that no adverse reaction occurs after a medication is administered in the dr office? | 15 minutes |
| What should the medical assistant do first before removing medication from a secured area? | verify the name of the drug |
| Which safety guideline demonstrates proper body mechanics? | Maintain a wide base with feet apart |
| If a pt's primary ailment is back pain, what kind of complaint is this? | Subjective |
| How should the MA secure EMR when not in use? | By logging off when unattended |
| What is the main function of the integumentary system? | protection |
| What is the largest organ in the human body? | Skin |
| A pt diagnosed with a terminal illness is visibly upset. Which action helps this person deal with their current situation? | coping skills |
| Which forms of identification are required to register a new pt? | Insurance card, drivers license |
| What is the most common disease a healthcare worker may contract? | Hepatitis C |
| What is the first thing to do before performing CPR after checking if the scene is safe? | Determine pt is responsive |
| What should the MA do before weighing a pt? | Balance the scale |
| What is the abbreviation for stroke? | CVA |
| How should an oral thermometer be inserted? | Sublingually |
| What governing body controls safety in the workplace? | OSHA |
| When are sutures in the arms and legs commonly removed? | 7 to 14 days |
| When is a pt placed in the semi fowler's position? | when a patient has emphysema |
| What manual is used to code a pts diagnosis? | ICD-10 |
| What disease is not caused by a virus? | Tuberculous |
| What part of the brain controls the body temperature? | Hypothalamus |
| What is the best way to communicate with a hearing impaired patient? | Directly face the patient |
| What is the function of the urethra? | Transporting urine from bladder out of body |
| What is the meaning of the S in SOAP notes? | Subjective |
| How long is an adults paper medical record retained before being destroyed? | 7 years |
| What is the hormone secreted by the pancreas? | Insulin |
| What health insurance document is sent to the provider and pt explaining the medical treatments and services paid? | Explanation of benefits |
| What should the MA do when a glove tears during a procedure? | Stop, remove, sanitize, and reapply |
| During an EKG, what is the electrical activity associated with contraction of the atria? | P-wave |
| When weighing an infant, where is the medical assistant's hand placed? | Over the shoulders |
| Which medical form refers to high blood sugar? | Hyperglycemia |
| How often should the temperature for the clinic refrigerator be checked? | Daily |
| How should stock be rotated? | Use oldest item first |
| What is the medical assistant's first priority during a fire? | To relocate patients |
| What information would a patient not be able to see on the EHR patient portal? | Full patient directory |
| A medical assistant notices the centrifuge in the laboratory has a frayed cord. Once the equipment is unplugged, what should the medical assistant do next? | Report and tag equipment |
| What governing body controls safety in the workplace? | OSHA |
| When are sutures in the arms and legs commonly removed? | 7 to 14 days |
| When is a pt placed in the semi fowler's position? | when a patient has emphysema |
| What manual is used to code a pts diagnosis? | ICD-10 |
| What disease is not caused by a virus? | Tuberculous |
| What part of the brain controls the body temperature? | Hypothalamus |
| What is the best way to communicate with a hearing impaired patient? | Directly face the patient |
| What is the function of the urethra? | Transporting urine from bladder out of body |
| What is the meaning of the S in SOAP notes? | Subjective |
| How long is an adults paper medical record retained before being destroyed? | 7 years |
| What is the hormone secreted by the pancreas? | Insulin |
| What health insurance document is sent to the provider and pt explaining the medical treatments and services paid? | Explanation of benefits |
| What should the MA do when a glove tears during a procedure? | Stop, remove, sanitize, and reapply |
| During an EKG, what is the electrical activity associated with contraction of the atria? | P-wave |
| When weighing an infant, where is the medical assistant's hand placed? | Over the shoulders |
| Which medical form refers to high blood sugar? | Hyperglycemia |
| How often should the temperature for the clinic refrigerator be checked? | Daily |
| How should stock be rotated? | Use oldest item first |
| What is the medical assistant's first priority during a fire? | To relocate patients |
| What information would a patient not be able to see on the EHR patient portal? | Full patient directory |
| A medical assistant notices the centrifuge in the laboratory has a frayed cord. Once the equipment is unplugged, what should the medical assistant do next? | Report and tag equipment |
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