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HX AND APPLICATION

HISTORY AND APPLICATION

QuestionAnswer
DMAIC stand for? Define Measure Analyze Improve Control
DMADV stands for? Define Measure Analyze Design Verify
the 5 phases of a six sigma project to improve a process that already exists? DMAIC
The 5 phases of a six sigma project to develop a new process? DMADV
WHO DEVELOPED THE NORMAL CURVE? CARL FREIDRICH GAUSS
FIRST PERSON TO CLOSELY RELATE SIGMA LEVEL AND QUALITY? WALTER SHEWHART
PDCA STANDS FOR? PLAN DO CHECK ACT
WHO DEVELOPED THE PDCA CYCLE? W. EDWARD DEMING
A PRINCIPLE THAT CREATES CONTROL OF DEFECTS INSIDE A BUSINESS PROCESS. JIDOKA
PRINCIPLES OF LEAN SIX SIGMA 1. DEFINE CUSTOMER VALUES 2. IDENTIFYING THE VALUE STREAM 3. IDENTIFY WASTE 4. CREATION OF A CONTINUOUS PROCESS 5. CONTINUALLY WORKING TO REDUCE THE NUMBER OF STEPS AND TIME IT TAKES TO REACH CUSTOMER SATISFACTION
WHO WAS THE FIRST TO TAKE LSS OUT OF THE MANUFACTURING INDUSTRY AND APPLIED IT TO CUSTOMER SERVICE, ENGINEERING, AND TECH SUPPORT? BOB GALVIN WITH MOTOROLA
WHO COFOUNDED THE SIX SIGMA ACADEMY? DR. MIKEL HARRY AND RICHARD SCHROEDER
WHO IS SOMETIMES REFERRED TO AS THE FATHER OF SIX SIGMA? DR. MIKEL HARRY
3 MISCONCEPTIONS AND MYTHS REGARDING SIX SIGMA? 1. SIX SIGMA IS SOLEY CONCERNED WITH METRICS AND IGNORES COMMONS SENSE 2. TOO EXPENSIVE 3. SIX SIGMA CAN FIX ANYTHING
WHILE SIX SIGMA ISNT NECESARRILY USED TO FIX CULTURE OR PEOPLE, IT IS USED TO FIX ___ THAT CAN HELP TO CREAT A BETTER ENVIRONMENT? PROCESS
WHICH BELT IS FAMILIAR WITH THE BASIC TENENTS OF SIX SIGMA? WHITE BELT
WHICH BELT LEARNS LEARNS THE INTRODUCTION TO SIX SIGMA AS WELL AS BASIC INFORMATION REGARDING DMAIC? YELLOW BELT
WHICH BELT IS AN INTERMEDIATE LEVEL AND TAKES ON THE MAJORITY OF STATISTICAL DATA COLLECTION AND ANALYSIS? GREEN BELT
WHICH BELT USUALLY WORKS AS THE PROJECT TEAM LEADER ON PROCESS IMPROVMENT PROJECTS? BLACKBELT
HIGHEST CERTIFICATION LEVEL AVAILABLE AND OFFERS CONSULTATION, EDUCATION, AND ADVICE ON DIFFICULT PROJECTS? MASTER BLACK BELT
Created by: cspeer1
 

 



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