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EXAM 2 Ch. 8, 9
| Question | Answer |
|---|---|
| Measures of Success | criteria or standards used in evaluating proposed solutions to the problem |
| Constraints | in a decision, the restrictions placed on potential solutions to a problem |
| Primary Data | facts and figures that are newly collected for the project(Panels count) |
| Secondary Data | facts and figures that have already been recorded prior to the project at hand(government studies) |
| Observational Data | facts and figures obtained by watching how people actually behave, using mechanical, personal, or neuromarketing data collection methods |
| Questionnaire data | the facts and figures obtained by asking people about their attitudes, awareness, intentions, and behaviors |
| Market Segmentation | marketing strategy that involves a firm using different marketing mix actions to help consumers perceive the product as being different and better than competing products |
| Ways to segment (4) | 1. Geographic segmentation—where customers live or work. 2.͏ Demographic segmentation—objective classification. 3.͏ Psychographic segmentation—subjective attributes. 4.͏ Behavioral segmentation—observable action |
| Cannibalization | Stealing sales from yourself |
| Tiffany/Walmart strategy | selling to high-end and low-end segments |
| Personas | character descriptions of a brand’s typical customers. Personas bring target market data alive by creating fictional character narratives |
| Product positioning | Head-to-head positioning—compete on similar products. 2.͏ Differentiation positioning—seek a less- competitive market |
| Product repositioning | Head-to-head positioning—compete on similar products. 2.͏ Differentiation positioning—seek a less- competitive market |
| Perceptual map | to long |