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Marketing Exam 2
Chapter 8
| Term | Definition |
|---|---|
| Marketing research | the process of defining a marketing problem and opportunity, systematically collecting and analyzing information, and recommending actions. |
| Measures of success | criteria or standards used in evaluating proposed solutions to the problem. |
| Constraints | in a decision, the restrictions placed on potential solutions to a problem. |
| Data | the facts and figures related to the project that are divided into two main parts: secondary data and primary data. |
| Secondary data | the facts and figures that have already been recorded prior to the project at hand. |
| Primary data | the facts and figures that are newly collected for the project. |
| Observational data | the facts and figures obtained by watching how people actually behave, using mechanical, personal, or neuromarketing data collection methods. |
| Questionnaire data | the facts and figures obtained by asking people about their attitudes, awareness, intentions, and behaviors. |
| Information technology | includes all of the computing resources that collect, store, and analyze data. |
| Data mining | the practice of examining large databases to find statistical relationships between consumer purchasing patterns and marketing actions |
| Predictive modeling | based on statistical models that use data mining and probability analysis to foretell outcomes. |
| sales forecast | consists of the total sales of a product that a firm expects to sell during a specified time period under specified environmental conditions and its own marketing efforts. |
| Three types of marketing research | Exploratory research. Descriptive research. research |
| Advantages of Secondary Data | Time savings. Inexpensive |
| Disadvantages of Secondary Data | Out of date. Definitions/categories not right. Not specific enough |
| Neuromarketing methods | Technologies used to study the brain |
| Ethnographic research | qualitative method where researchers observe consumers in their natural environments |