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Ch. 1 Key Terms
| Question | Answer |
|---|---|
| accreditation | an official, voluntary review process where an independent, non-governmental organization evaluates a healthcare facility or medical program to prove it meets high standards for quality and patient safety |
| approval | meeting and documenting established requirements |
| certification | evidence that an individual has demonstrated proficiency in a particular area of practice |
| continuing education units | the units needed to stay certified |
| informed consent | patient must be informed of intended procedures and treatments and their risks before they are performed |
| phlebotomy | practice of drawing blood |
| protected health information | any info about the patient's name, address, treatment, payment |
| standards | the documentation and established requirements that phlebotomists receive approval for |