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Chapter 35 Tech Term
Estimating
| Term | Definition |
|---|---|
| access time | The labor needed to remove parts or obstructions to reach the area being repaired or refinished |
| additional charges | Extra costs added to an estimate for items such as hazardous waste disposal, sublet labor, or scanning and calibration. |
| aftermarket parts | Vehicle components manufactured by a company other than the one that provided the parts when the vehicle was assembled. They are typically used to lower repair costs. |
| Assemblies | A major part of a vehicle with the related components attached to it. A group of related parts that is sold and replaced together, such as bumper assemblies. |
| back end estimator | A team member who works with technicians and parts staff to finalize estimates and manage supplements. |
| Blueprinting | A detailed pre repair process where the vehicle is disassembled, documented, and measured to uncover all damage and develop a complete repair plan. |
| Calibration | The process of aligning and testing electronic and mechanical systems. A procedure required after repairing or replacing ADAS components to ensure proper system function. |
| CAPA | A certification program that tests and verifies the quality of aftermarket parts for proper fit and performance. |
| Claim | A formal request made to an insurance company to cover the cost of damage resulting from a collision or loss. Also called an insurance claim. |
| Claimant | The person who suffered a loss and is seeking payment from the responsible party’s insurance company. |
| collision coverage | Insurance that pays for damage to both the insured and claimant vehicles. |
| comprehensive claim | A type of insurance claim for damage caused by non collision events such as hail, theft, or vandalism. |
| core charge | A refundable fee added to certain parts, such as remanufactured items, which is returned when the old part is sent back. |
| damage mapping | A visual process of marking all damage on a vehicle using paint markers before repairs begin. |
| direct repair program | A contractual arrangement between an insurance company and an auto repair facility. |
| disposal fees | Charges for proper handling and removal of hazardous materials such as solvents, paint, and filters. |
| Estimate | An approximate calculation of the repair cost that outlines labor, parts, and costs required to repair a damaged vehicle. |
| Factors | Multipliers used to calculate labor times for operations such as blending, clearcoating, or buffing. |
| feather, prime, and block | A surface preparation process that includes featheredging damaged areas, priming, and sanding for a smooth and straight finish. |
| flat rate labor | A standardized labor time for a repair operation, regardless of the actual time it takes to complete the work. |
| flat rate labor allowance | The estimated amount of time given in hours and tenths of an hour, required to perform a specified replacement or refinishing task. |
| foot note | A note in estimating software that explains specific details or exclusions for a listed labor item. |
| head note | A summary at the beginning of an estimating section that outlines general rules or inclusions for labor procedures. |
| Insured | The person who holds an insurance policy and can file a claim if their vehicle is damaged. |
| judgment time | An estimated labor time assigned to panel repair work when no flat rate time is listed in the guide. |
| labor overlap | A deduction made when two labor operations share some of the same steps, such as removing shared parts. |
| liability claim | A claim made by the insured to cover damage they caused to another person’s vehicle or property. |
| mirror matching | The process of comparing a replacement part to the original part to verify correct fit and appearance. |
| original equipment manufacturer parts | Components made by the vehicle manufacturer or the same company that supplied the part to the factory when the vehicle was built. Also called OEM parts. |
| paint code | A unique, vehicle specific code used to identify a color. It is typically found on a vehicle’s information sticker, which specifies the original paint color. |
| P pages | Procedure pages found in estimating systems that explain what is included or excluded in flat rate labor times. |
| prevailing area wage | The average labor rate paid in a geographic region for specific repair tasks, often used by insurers. |
| price fixing | An illegal agreement between businesses to set or control repair prices, which restricts competition. |
| recycled parts | Used component sourced from salvaged, total loss vehicles. They are often inspected and sold for reuse in collision repairs. |
| regular production option code | An industry code used to identify factory installed features and options on a vehicle. |
| remanufactured parts | A previously used part that has been rebuilt and tested to meet original performance standards. |
| Replacement Assembly Comparative Estimating Guide | A guide used to estimate labor times for removing, replacing, and refinishing recycled assemblies. |
| Supplement | An adjustment to an original estimate to include additional damage or parts found after disassembly. |
| VIN | The vehicle identification number that uniquely identifies the car and is used to access vehicle |
Created by:
abogner105