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IFSN01E - M1
| Term | Definition |
|---|---|
| firm | is a physical system that is managed through the use of a virtual system |
| firm | takes resources from its environment |
| firm | transform the resources into products and services |
| firm | returns the transformed resources to the environment |
| general system model | ___ of the firm provides a good template for analyzing an organization |
| personnel | hired by a firm transformed to higher skills through training and experience, eventually leaving the firm |
| material | enters the firm as raw input, transformed into goods, then sold to customers |
| machines | are purchased, used and eventually scrapped or traded in on newer machines |
| money | enters the firm in the form of sales receipts, shareholder's, investments and loans. and transformed into payments to suppliers, taxes to governments, and returns to stakeholders |
| virtual resources flow | data, information, and information in the forms of decision |
| firm's control mechanism | elements enables the firm to control operation |
| performance standards | must meet to accomplish tasks |
| information process | transforms data into information |
| feedback loop | composed of the virtual resources |
| Environmental elements | are organizations and individuals that exist outside the firm and have a direct or indirect influence on it |
| Global community | is the geographic area where the firm perform its operations |
| supply chain | it is the pathway that facilitates the flow of physical resources from suppliers to the firm then to customers |
| supply chain management | manages the resources through the supply chain to ensure timely and efficient flow |
| Firm's information systems | can be used to perform the supply chain activities |
| Electronic systems | provide the ability to track the flow of the resources as it occurs |
| supply chain management | it is a crucial aspect of a firm's ERP system |
| Competitive advantage | refers to the use of information to gain leverage in the marketplace |
| Competitive advantage | uses virtual as well as physical resources |
| Competitive advantage | is used to meet the strategic objectives of the firm |
| value chain | is created to achieve competitive advantage |
| value chain | consists of the primary and support activities that contribute to margin |
| margin | is the value of the firm's products and services minus their costs, as perceived by the firm's customers |
| increased margin | ___ is the objective of the value chain |
| primary value activities | manage the flow of physical resources thru the firm |
| support value activities | include the firm's infrastructure |
| Interorganizational system (IOS) | is the linking of the firm's value chain to those of other organizations |
| business partners | are the particpating firms in the IOS |
| value system | is the linking of firm's value chain with those of its distribution channel members |
| strategic advantage | has a fundamental effect in shaping the firm's operations |
| tactical advantage | is when the firm implements a strategy better than its competitors |
| operational advantage | deals with everyday transactions and processes |
| multinational corporation | is a firm that operates across products, markets, nations, and cultures |
| multinational corporation | it consists of a parent company & its subsidiaries |
| information processing | is crucial to minimize uncertainty |
| Coordination | is a key to achieving competitive advantage globally |
| Coordination | A benefit of ___ is the ability to respond market by market |
| Coordination | A benefit of ___ is the ability to keep abreast of market needs globally |
| Coordination | A benefit of ___ is toreduce overall costs of operations |
| Global information systems (GIS) | describes an information system that consists of networks that cross national borders |
| Transborder data flow | is the movement of machine-readable data across national boundaries |
| Technological problems | due to the level of technology in subsidiary countries |
| Chief Information Officer | CIO meaning |
| Chief Technology Officer | CTO meaning |
| Enterprise | executive committee |
| Business areas | resources for human, information, financial, marketing, manufacturing |
| SPIR approach | concurrent development of strategic plans for information services and the firm so that the firm’s plan reflects the support to be provided by information services. |
| IS plan | reflects future demands for systems support |