Question 1

includes the processes that organize,
manage and lead the project team.

Accepted Answer

Project Human Resource Management

Question 2

includes all project stakeholders, such as
sponsors, customers, project team members, support staff, suppliers supporting
the project, and so on.

Accepted Answer

Project Human Resource Management

Question 3

identifies and documents the project roles, responsibilities and
required skills, reports relationships and creates a staffing management plan

Accepted Answer

Develop human resource plan

Question 4

confirms human resource availability and obtains the team necessary
to complete project assignments

Accepted Answer

Acquire project team

Question 5

improves the competencies, team interaction and overall team
environment to enhance project performance

Accepted Answer

Develop project team

Question 6

tracks team member performance, provide feedback, resolve issues
and manage changes to optimize project performance

Accepted Answer

Manage project team

Question 7

causes the people to participate in an activity
for their own enjoyment.

Accepted Answer

Intrinsic motivation

Question 8

causes the people to do something in
exchange of a reward or to avoid a penalty.

Accepted Answer

Extrinsic motivation

Question 9

human beings possess unique qualities that enable
them to make independent choices, thus giving them
control of their destiny

Accepted Answer

Maslow’s Hierarchy of
Needs

Question 10

distinguished motivators and hygiene factors
hygiene factors such as larger salaries or a more
attractive work environment willcause dissatisfaction if
not present, but do not motivate workers to do more if
present

Accepted Answer

Herzberg’s Motivational and Hygiene
Factors

Question 11

an individual’s specific needs are acquired over time and are shaped by one’s
life experiences

Accepted Answer

McClelland’s Acquired-Needs Theory

Question 12

describe two very different attitudes toward
workforce motivation

Accepted Answer

McGregor’s Theory X and Y

Question 13

the legitimate hierarchical right to issue orders

Accepted Answer

Influence and Power

Question 14

s related to the topic of power.

Accepted Answer

Influence

Question 15

is the potential ability to influence behavior to get people to do things they would not
otherwise do.

Accepted Answer

Power

Question 16

5 main types of power

Accepted Answer

Coercive power:
Legitimate power
Expert power: 
Reward power
Referent power:

Question 17

using punishment, threats, or other negative approaches to get
people to do things they do not want to do

Accepted Answer

Coercive power:

Question 18

getting people to do things based on a position of authority

Accepted Answer

Legitimate power

Question 19

sing one’s personal knowledge and expertise
to get the people to change their behavior

Accepted Answer

Expert power:

Question 20

using incentives to induce people to do things

Accepted Answer

Reward power

Question 21

based on an individual’s personal charisma

Accepted Answer

Referent power:

Question 22

fill in for
project managers in their absence and
assist them as needed.

Accepted Answer

Deputy project managers

Question 23

are responsible
for managing the subprojects into
which a large project might be divided.

Accepted Answer

Subproject managers

Question 24

is a specific type of organizational
chart that shows which organizational units
are responsible for which work items.

Accepted Answer

organizational breakdown structure
(OBS)

Question 25

maps the work of the project as described in
the WBS to the people responsible for
performing the work as described in the OBS

Accepted Answer

Responsibility Assignment Matrix (RAM)

Question 26

s getting the appropriate staff assigned to and working on the
project.

Accepted Answer

Project team acquisition

Question 27

Tools and Techniques for Team Development

Accepted Answer

Training
Team-building activities
Reward and recognition systems

Question	Answer
includes the processes that organize, manage and lead the project team.	Project Human Resource Management
includes all project stakeholders, such as sponsors, customers, project team members, support staff, suppliers supporting the project, and so on.	Project Human Resource Management
identifies and documents the project roles, responsibilities and required skills, reports relationships and creates a staffing management plan	Develop human resource plan
confirms human resource availability and obtains the team necessary to complete project assignments	Acquire project team
improves the competencies, team interaction and overall team environment to enhance project performance	Develop project team
tracks team member performance, provide feedback, resolve issues and manage changes to optimize project performance	Manage project team
causes the people to participate in an activity for their own enjoyment.	Intrinsic motivation
causes the people to do something in exchange of a reward or to avoid a penalty.	Extrinsic motivation
human beings possess unique qualities that enable them to make independent choices, thus giving them control of their destiny	Maslow’s Hierarchy of Needs
distinguished motivators and hygiene factors hygiene factors such as larger salaries or a more attractive work environment willcause dissatisfaction if not present, but do not motivate workers to do more if present	Herzberg’s Motivational and Hygiene Factors
an individual’s specific needs are acquired over time and are shaped by one’s life experiences	McClelland’s Acquired-Needs Theory
describe two very different attitudes toward workforce motivation	McGregor’s Theory X and Y
the legitimate hierarchical right to issue orders	Influence and Power
s related to the topic of power.	Influence
is the potential ability to influence behavior to get people to do things they would not otherwise do.	Power
5 main types of power	Coercive power: Legitimate power Expert power: Reward power Referent power:
using punishment, threats, or other negative approaches to get people to do things they do not want to do	Coercive power:
getting people to do things based on a position of authority	Legitimate power
sing one’s personal knowledge and expertise to get the people to change their behavior	Expert power:
using incentives to induce people to do things	Reward power
based on an individual’s personal charisma	Referent power:
fill in for project managers in their absence and assist them as needed.	Deputy project managers
are responsible for managing the subprojects into which a large project might be divided.	Subproject managers
is a specific type of organizational chart that shows which organizational units are responsible for which work items.	organizational breakdown structure (OBS)
maps the work of the project as described in the WBS to the people responsible for performing the work as described in the OBS	Responsibility Assignment Matrix (RAM)
s getting the appropriate staff assigned to and working on the project.	Project team acquisition
Tools and Techniques for Team Development	Training Team-building activities Reward and recognition systems

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