a mental storage capability that can retain stimuli for twenty seconds to one minute.

a mental storage capability to which stimuli in short-term memory can be transferred if they are connected to existing schemata and in which information can be stored indefinitely.

the verbal and nonverbal signals we send while someone is talking and can consist of verbal cues like “uh-huh,” “oh,” and “right,” and/or nonverbal cues like direct eye contact, head nods, and leaning forward.

A message that is rephrased in your own words

Discriminative listening

a type of listening that is primarily physiological and occurs mostly at the receiving stage of the listening process.

Informational listening

entails listening with the goal of comprehending and retaining information.

listening with the goal of analyzing or evaluating a message.

the most challenging form of listening and occurs when we try to understand or experience what a speaker is thinking or feeling. E

noise stemming from a physical illness, injury, or bodily stress.

noise stemming from our psychological states, including moods and level of arousal, can facilitate or impede listening.

our tendency to rehearse what we are going to say next while a speaker is still talking.

a bad listening practice that involves a conscious attempt to secretly listen to a conversation.

a bad listening practice in which people pay attention to attack something that a speaker says.

Narcissistic listening

a form of self-centered and self-absorbed listening in which listeners try to make the interaction about them.

behaving as if you’re paying attention to a speaker when you’re actually not.

low-context communication

Communication style in which much of the meaning generated within an interaction comes from the verbal communication used rather than nonverbal or contextual cues.

high-context communication

Communication style in which much of the meaning generated within an interaction comes from nonverbal or contextual clues rather than the verbal communication

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COM115 PRIN of COMM

COM115 CH05 GLOSSARY

Term	Definition
Short-term memory	a mental storage capability that can retain stimuli for twenty seconds to one minute.
Long-term memory	a mental storage capability to which stimuli in short-term memory can be transferred if they are connected to existing schemata and in which information can be stored indefinitely.
Back-channel cues	the verbal and nonverbal signals we send while someone is talking and can consist of verbal cues like “uh-huh,” “oh,” and “right,” and/or nonverbal cues like direct eye contact, head nods, and leaning forward.
paraphrase	A message that is rephrased in your own words
Discriminative listening	a type of listening that is primarily physiological and occurs mostly at the receiving stage of the listening process.
Informational listening	entails listening with the goal of comprehending and retaining information.
Critical listening	listening with the goal of analyzing or evaluating a message.
Empathetic listening	the most challenging form of listening and occurs when we try to understand or experience what a speaker is thinking or feeling. E
Physiological noise	noise stemming from a physical illness, injury, or bodily stress.
Psychological noise	noise stemming from our psychological states, including moods and level of arousal, can facilitate or impede listening.
Response preparation	our tendency to rehearse what we are going to say next while a speaker is still talking.
Eavesdropping	a bad listening practice that involves a conscious attempt to secretly listen to a conversation.
Aggressive listening	a bad listening practice in which people pay attention to attack something that a speaker says.
Narcissistic listening	a form of self-centered and self-absorbed listening in which listeners try to make the interaction about them.
Pseudo-listening	behaving as if you’re paying attention to a speaker when you’re actually not.
low-context communication	Communication style in which much of the meaning generated within an interaction comes from the verbal communication used rather than nonverbal or contextual cues.
high-context communication	Communication style in which much of the meaning generated within an interaction comes from nonverbal or contextual clues rather than the verbal communication

Created by: C to the C

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