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COM115 PRINC of COMM
COM115 CH01 GLOSSARY
| Question | Answer |
|---|---|
| communication | the process of generating meaning by sending and receiving verbal and nonverbal symbols that are influenced by multiple contexts. |
| rhetoric | The art of speaking well and persuasively. |
| Intrapersonal communication | communication with oneself using internal vocalization or reflective thinking. |
| Interpersonal communication | the process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to social and cultural norms. |
| Group communication | communication among three or more people interacting to achieve a shared goal. |
| Public communication | a sender-focused form of communication in which one person is typically responsible for conveying information to an audience. |
| mediated communication | Communication in which messages are transmitted to many people through digital media |
| participants | the senders and/or receivers of messages in a communication encounter |
| message | the verbal or nonverbal content being conveyed from the sender to the receiver. |
| Encoding | the process of turning thoughts into communication. |
| Decoding | the process of turning communication into thoughts. |
| channel | a sensory route on which a message travels, to the receiver for decoding. |
| transmission model of communication | describes communication as a linear, one-way process in which a sender intentionally transmits a message to a receiver. |
| Noise | anything that interferes with a message being sent between participants in a communication encounter. |
| Environmental noise | any physical noise present in a communication encounter. |
| semantic noise | the disruption that occurs in the encoding and decoding process when participants do not understand a symbol. |
| interaction model of communication | communication as a process in which participants alternate positions as sender and receiver and generate meaning by sending messages and receiving feedback within physical and psychological contexts. |
| Feedback | messages sent in response to other messages. |
| Physical context | the environmental factors in a communication encounter. |
| Psychological context | the mental and emotional factors in a communication encounter. |
| transaction model of communication | communication as a process in which communicators generate social realities within social, relational, and cultural contexts. |
| Social context | the stated rules or unstated norms that guide communication. |
| Relational context | the previous interpersonal history and type of relationship we have with a person. |
| Cultural context | includes various aspects of identities such as race, gender, nationality, ethnicity, sexual orientation, class, and ability. |
| integrative learning | encourages students to reflect on how the content they are learning connects to other classes they have taken or are taking, their professional goals, their relationships, and their civic responsibilities. |
| Civic engagement | working to make a difference in our communities by improving the quality of life of community members; raising awareness about social, cultural, or political issues; or participating in a wide variety of political and nonpolitical processes. |
| Physical needs | needs that keep our bodies and minds functioning. |
| Instrumental needs | needs that help us get things done in our day-to-day lives and achieve short- and long-term goals. |
| compliance-gaining communication | communication that’s aimed at getting people to do something or act in a particular way. |
| Relational needs | needs that help us maintain social bonds and interpersonal relationships. |
| Identity needs | our need to present ourselves to others and be thought of in particular and desired ways. |
| Phatic communion | scripted and routine verbal interactions that are intended to establish social bonds rather than actually exchange meaning. |
| Communication ethics | the process of negotiating and reflecting on our actions and communication regarding what we believe to be right and wrong. |