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Jones/ Workplace #1
Work Readiness Vocabulary
| Question | Answer |
|---|---|
| innovation | make or invent something new or a new idea |
| critical thinking | use reasoning to analyze problems and take an effective course of action |
| initiative | take control, do things without being told |
| integrity | be honest, fair, and show respect |
| work ethic | work to the best of your ability, be dependable, and accountable for your actions |
| conflict resolution | negotiate solutions to personal conflicts as well as conflicts in the workplace |
| listening and speaking | listen and ask questions to clarify the meaning |
| respect for diversity | value individual differences and work together (race, religion, gender, disability) |
| customer service | address the needs of the customers |
| teamwork | share the work together, respect others' opinions, thoughts, and contributions |
| big-picture thinking | understand your role in the mission of the workplace |
| career and life management | manage and plan personal and professional goals related to your career, finances, and education |
| continuous learning and adaptability | be open to new ideas and ways of doing things, continue classes to adjust to changing job requirements |
| information literacy | locate information and decide if it is credible and effective to help complete your work tasks |
| information security | always follow workplace protocols and maintain security of computers, networks, facilities, and personal information (do not give out information on co-workers) |
| information technology | maintain a working knowledge of devices, resources, hardware, software, etc. |
| job-specific tools and technologies | know how to select and safely use technology tools and machines to complete a job |
| professionalism | be to work on time, use good behavior, appearance,and language |
| professional dress | men-suit, dress shirt, and tie: women - jacket, skirt, slacks, button down blouse |
| reading and writing | be able to read and interpret documents, and be able to read effectively |
| workplace safety | always maintain a safe environment, follow safety guidelines, and identify risks to self and others |
| examples of workplace safety | always wear safety glasses |
| workplace mission statement | a statement that defines the company's values, ethics, goals, and agenda for the future |
| efficiency and productivity | plan, prioritize, and adapt goals to manage time and resources effectively |
Created by:
Suzi Atwood