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Marketing CH 8
| Question | Answer |
|---|---|
| Marketing research | used to obtain information to determine consumer demand. very challenging |
| 5 step marketing research approach leading to marketing actions | define the problem, develop research plan, collect relevant info, develop findings, take marketing actions |
| how to define the problem | set the research objectives, specific and measurable goals. |
| three types of marketing research. | exploratory, descriptive, and casual |
| defining the research plan | specify constraints, identify data needed for marketing action, determine how to collect data |
| how to collect relevant information | data, primary data, and secondary data. |
| Marketing input data | efforts expanded to make sales |
| marketing output data | results of marketing effort |